Botik Assist ‑ Agent IA vs Shopbot: AI Customer Calls
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 3, 2026 for Botik Assist, Nov 9, 2026 for Shopbot.
The short answer
- Paid plans start at $46/month for Botik Assist and $39/month for Shopbot.
- Botik Assist lists 9 features Shopbot’s listing doesn’t mention, including API, Chat buttons, Chat flows.
Head to head
- Australia
- Brazil
- United States
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Essentiel
- · 1 boutique
- · 500 conversations / mois
- · FAQ produit intelligente
- · Réponses 24h/24, 7j/7
- · Toutes plateformes compatibles
- · Upsell automatique
Pro
- · 2 000 conversations / mois
- · Boutiques illimitées
- · Dashboard analytics
- · Réponses 24h/24, 7j/7
- · Sources de données multiple
Business
- · 6 000 conversations / mois
- · Account manager dédié
- · Boutiques illimitées
- · Dashboard analytics
- · Réponses 24h/24, 7j/7
- · SLA 99,9 % garanti
Starter
- · 100 voice minutes/month
- · 200 free chats included
- · All features included
Growth
- · 300 free chats included
- · 300 voice minutes/month
- · All features included
Scale
- · 1,000 voice minutes/month
- · 2,000 free chats included
- · All features included
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureBotik Assist répond aux questions des visiteurs à partir de vos contenus et de votre catalogue. Dans le widget, ils peuvent découvrir des produits et consulter les informations de commande accessibles à l’application. Personnalisez l’apparence et le comportement de l’assistant depuis le back-office, enrichissez ses sources et analysez les conversations pour comprendre les demandes.
Shopbot is an AI call assistant purpose-built for Shopify. It connects to your store to resolve order tracking, returns, exchanges, and product questions by phone. Add local phone numbers for each market, keep transcripts, and escalate to your team when needed. A free on-site chatbot is included for pre-sale and simple FAQs.
- Réponses instantanées 24/7 aux questions fréquentes avec l'IA.
- Suivi des commandes et des livraisons,
- Widget 100% personnalisable pour s'adapter à votre marque.
- Installation simple et rapide sans aucune compétence en code.
- Instant AI responses trained on your store’s content
- WhatsApp chat icon
- Order Tracking
- AI Training
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Botik Assist |  Shopbot |
|---|---|---|
| Detected stores | Not published | 20 |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | 1 |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Home & Garden, Business & Industrial, Food, Beverages & Tobacco |
| Top store countries | Not published | Australia, Brazil, United States |
Reviews
| Measure | Botik Assist | Shopbot |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 2 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Botik Assist | Shopbot |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $46/month | $39/month(ahead) |
| Longest free trial | 15 days | 14 days |
| Plans listed | 3 | 3 |
Listing
| Measure | Botik Assist | Shopbot |
|---|---|---|
| Shopify category rank | #931 | #400(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 10, 2026 | Dec 27, 2024 |
| Languages | 2 | 5 |
| Developer | Botik | ShopBot |
FAQ
Botik Assist and Shopbot: common questions
- Is Botik Assist or Shopbot cheaper?
- Paid plans start at $46/month for Botik Assist and $39/month for Shopbot. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Botik Assist lists 9 the others don’t mention, such as API, Chat buttons, Chat flows, Chat window. Shopbot lists 8 the others don’t mention, such as Customer insights, Discounts, Encryption, Greetings. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 3, 2026 for Botik Assist, Nov 9, 2026 for Shopbot; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 3, 2026 for Botik Assist, Nov 9, 2026 for Shopbot. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.