Bold AI Upsell & Cross‑Sell vs OfferOpt Customer Intelligence
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 7, 2026 for Bold AI Upsell & Cross‑Sell, Oct 13, 2026 for OfferOpt Customer Intelligence.
The short answer
- Paid plans start at $4.99/month for Bold AI Upsell & Cross‑Sell and $14.99/month for OfferOpt Customer Intelligence.
- Bold AI Upsell & Cross‑Sell lists 22 features OfferOpt Customer Intelligence’s listing doesn’t mention, including AI recommendations, Cart drawer, Cart upsell.
Head to head
Sell more with in-cart and post-purchase upsells & cross-sells
- United States
- United Kingdom
- Canada
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Shopify Basic
- · Cart Page & Drawer offers
- · Custom Cross-sellingCustom "TRUE" Upsell
- · Free Gift Offers
- · Funnel offers
- · Post Purchase offers
- · Rewards Announcement Bar
Shopify Grow
- · Cart Page & Drawer offers
- · Custom Cross-sellingCustom "TRUE" Upsell
- · Free Gift Offers
- · Funnel offers
- · Post Purchase offers
- · Rewards Announcement Bar
Shopify Advanced
- · Cart Page & Drawer offers
- · Custom Cross-sellingCustom "TRUE" Upsell
- · Free Gift Offers
- · Funnel offers
- · Post Purchase offers
- · Rewards Announcement Bar
Shopify Plus
- · Cart Page & Drawer offers
- · Custom Cross-sellingCustom "TRUE" Upsell
- · Free Gift Offers
- · Funnel offers
- · Post Purchase offers
- · Rewards Announcement Bar
Free to try
- · Full product features in trial mode
- · Request free 30 day trial in app
AI Shopping Chat
- · Complementary product suggestions
- · Conversational product discovery
- · Live online and store inventory
- · Multilingual chat with live handoff
- · Order, shipping, and returns help
- · Personalized product recommendations
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureMost upsell tools cover one or two touch-points. Bold Upsell covers all of them: product pages, cart, checkout, post-purchase, and email, with AI-powered offers that get smarter with every transaction. Use Smart AI to surface the highest-converting offers automatically, or build your own funnels with manual controls. Chain offers so every accept triggers the next opportunity.
OfferOpt gives merchants tools to optimize average order value using customer intelligence across the buying journey. It connects Shopify data with signals from search, recommendations, chat, support, and marketing to understand buyer intent and surface relevant products, offers, and actions.
- AI Upsells - AI-powered, highly targeted upsell and cross-sell recommendations
- Upsell on product pages, cart, cart drawer, in & after checkout, & email upsells
- Use with Bold Subscriptions to convert one-time shoppers into subscribers
- Detailed upsell & cross-sell performance analytics, dashboard & weekly summaries
- Auto Discounts – AI-powered pricing that boosts sales without cutting margins
- Buyer Insights – Real-time demographic reports to tailor offers and stock levels
- Zero-Code Setup – Install in minutes and scale personalized discounts, no coding
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Bold AI Upsell & Cross‑Sell |  OfferOpt Customer Intelligence |
|---|---|---|
| Detected stores | 1,767 | Not published |
| Net store change, 28 days | −36 | 0 |
| Stores added, 28 days | 8 | Not enough data |
| Big-brand share | 21% | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Food, Beverages & Tobacco | Not published |
| Top store countries | United States, United Kingdom, Canada | Not published |
Reviews
| Measure | Bold AI Upsell & Cross‑Sell | OfferOpt Customer Intelligence |
|---|---|---|
| App Store rating | 4.4 ★ | Not published |
| App Store reviews | 596 | Not published |
| New reviews, 28 days | 1 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Bold AI Upsell & Cross‑Sell | OfferOpt Customer Intelligence |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $4.99/month(ahead) | $14.99/month |
| Longest free trial | 7 days | Not listed |
| Plans listed | 4 | 2 |
Listing
| Measure | Bold AI Upsell & Cross‑Sell | OfferOpt Customer Intelligence |
|---|---|---|
| Shopify category rank | #209 | #868 |
| Shopify App Charts | #18 in Upsell and cross-sell | Not on this week’s charts |
| Built for Shopify | Yes | No |
| Launched | Apr 17, 2012 | Feb 10, 2025 |
| Languages | 1 | 1 |
| Developer | Bold | Offer Optics |
FAQ
Bold AI Upsell & Cross‑Sell and OfferOpt Customer Intelligence: common questions
- Is Bold AI Upsell & Cross‑Sell or OfferOpt Customer Intelligence cheaper?
- Paid plans start at $4.99/month for Bold AI Upsell & Cross‑Sell and $14.99/month for OfferOpt Customer Intelligence. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Bold AI Upsell & Cross‑Sell lists 22 the others don’t mention, such as AI recommendations, Cart drawer, Cart upsell, Checkout upsell. OfferOpt Customer Intelligence lists 16 the others don’t mention, such as A/B testing, Analytics, Automatic discounts, Cart discounts. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 7, 2026 for Bold AI Upsell & Cross‑Sell, Oct 13, 2026 for OfferOpt Customer Intelligence; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 7, 2026 for Bold AI Upsell & Cross‑Sell, Oct 13, 2026 for OfferOpt Customer Intelligence. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.