Blacklist Customer vs FraudGuard Chargeback Protect
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 4, 2026 for Blacklist Customer, Apr 14, 2026 for FraudGuard Chargeback Protect.
The short answer
- FraudGuard Chargeback Protect lists 6 features Blacklist Customer’s listing doesn’t mention, including Auto-cancel, Chargebacks, Fraud filters.
Head to head
Starter
- · Check name, email, phone or address
- · Incident history and severity levels
- · Match options, search, CSV, audit log
- · Risk flag on matching orders
- · Up to 250 orders monitored per month
Growth
- · Everything in Starter
- · Up to 1,000 orders monitored per month
Pro
- · Email alert when flagged customer orders
- · Everything in Growth
- · Up to 5,000 orders monitored per month
Business
- · Everything in Pro
- · Multiple email alert recipients
- · Up to 20,000 orders monitored per month
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureBlacklist Customer gives hire and rental businesses a register of customers who've caused damage, returned late, charged back or never returned items. Each new order's name, email, phone and delivery address are checked against it. On a match, staff see what matched, the severity and a recommended action on the order. Nothing is blocked or cancelled, so a shared name doesn't become a wrong decision.
Prevent chargebacks, detect fraud, and stop risky orders before they become disputes. FraudGuard helps merchants monitor orders in real time, spot suspicious activity with clear risk signals, and customize fraud rules by country, email domain, and first-time customers.
- Flag hire customers by name, email address, phone number, or postal address.
- Every order is cross-referenced against other orders and the blacklist register.
- If alerted >you see risk badges, email alert to staff and incident reports/logs.
- Configurable risk scoring with threshold-based cancel or flag.
- Email blacklist & domain filter to block suspicious addresses.
- Country blocking to restrict orders from high risk regions.
- First-order rules for high value new customer checks.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Blacklist Customer |  FraudGuard Chargeback Protect |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Blacklist Customer | FraudGuard Chargeback Protect |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 1 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Blacklist Customer | FraudGuard Chargeback Protect |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $9.99/month | No monthly plan listed |
| Longest free trial | 14 days | Not listed |
| Plans listed | 4 | Not published |
Listing
| Measure | Blacklist Customer | FraudGuard Chargeback Protect |
|---|---|---|
| Shopify category rank | #115(ahead) | #160 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jun 25, 2026 | Mar 30, 2026 |
| Languages | 1 | 1 |
| Developer | DJG | Invizo |
FAQ
Blacklist Customer and FraudGuard Chargeback Protect: common questions
- What features does each app list that the other doesn’t?
- Blacklist Customer lists 4 the others don’t mention, such as App notifications, Custom alerts, Custom rules, High-risk alerts. FraudGuard Chargeback Protect lists 6 the others don’t mention, such as Auto-cancel, Chargebacks, Fraud filters, Fraud notifications. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 4, 2026 for Blacklist Customer, Apr 14, 2026 for FraudGuard Chargeback Protect; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 4, 2026 for Blacklist Customer, Apr 14, 2026 for FraudGuard Chargeback Protect. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.