Blacklist Customer vs FraudBlock Fraud Prevention
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 4, 2026 for Blacklist Customer, Oct 13, 2026 for FraudBlock Fraud Prevention.
The short answer
- On the Shopify App Store: Blacklist Customer 5.0 from 1 reviews and FraudBlock Fraud Prevention 4.3 from 29 reviews.
- Only FraudBlock Fraud Prevention lists a free plan. Paid plans start at $9.99/month for Blacklist Customer and $4.95/month for FraudBlock Fraud Prevention.
- FraudBlock Fraud Prevention lists 11 features Blacklist Customer’s listing doesn’t mention, including Auto-cancel, Automated workflows, Chargebacks.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Starter
- · Check name, email, phone or address
- · Incident history and severity levels
- · Match options, search, CSV, audit log
- · Risk flag on matching orders
- · Up to 250 orders monitored per month
Growth
- · Everything in Starter
- · Up to 1,000 orders monitored per month
Pro
- · Email alert when flagged customer orders
- · Everything in Growth
- · Up to 5,000 orders monitored per month
Business
- · Everything in Pro
- · Multiple email alert recipients
- · Up to 20,000 orders monitored per month
Free forever
- · For stores with up to 30 orders/month
Basic
- · For stores with up to 200 ordersmonth
- · Try for free for 14 days
Scale-up
- · For stores with up to 500 orders/month
- · Try for free for 14 days
Pro
- · For stores with more than 500 orders/mo
- · Try for free for 14 days
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureBlacklist Customer gives hire and rental businesses a register of customers who've caused damage, returned late, charged back or never returned items. Each new order's name, email, phone and delivery address are checked against it. On a match, staff see what matched, the severity and a recommended action on the order. Nothing is blocked or cancelled, so a shared name doesn't become a wrong decision.
The app automatically cancels 'high-risk' orders, send a cancellation confirmation to the customer (optional), restocks the inventory, and refunds/voids the customer's payment (if any). While Shopify automatically flags high-risk orders for you, it doesn't cancel them - you still have to go through your list of orders manually.
- Flag hire customers by name, email address, phone number, or postal address.
- Every order is cross-referenced against other orders and the blacklist register.
- If alerted >you see risk badges, email alert to staff and incident reports/logs.
- Automatically deal with fraudulent orders
- Re-stock inventory - when an order is canceled, FraudBlock restocks the items
- Automatic refunds - automatically refund/void the customer's payment
- Optionally send an email notification to the customer and/or the store admin
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Blacklist Customer |  FraudBlock Fraud Prevention |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Blacklist Customer | FraudBlock Fraud Prevention |
|---|---|---|
| App Store rating | 5.0 ★(ahead) | 4.3 ★ |
| App Store reviews | 1 | 29(ahead) |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Blacklist Customer | FraudBlock Fraud Prevention |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $9.99/month | $4.95/month(ahead) |
| Longest free trial | 14 days | Not listed |
| Plans listed | 4 | 4 |
Listing
| Measure | Blacklist Customer | FraudBlock Fraud Prevention |
|---|---|---|
| Shopify category rank | #115 | #77(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jun 25, 2026 | Jul 31, 2019 |
| Languages | 1 | 1 |
| Developer | DJG | ShopFox |
FAQ
Blacklist Customer and FraudBlock Fraud Prevention: common questions
- Is Blacklist Customer or FraudBlock Fraud Prevention cheaper?
- Only FraudBlock Fraud Prevention lists a free plan. Paid plans start at $9.99/month for Blacklist Customer and $4.95/month for FraudBlock Fraud Prevention. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Blacklist Customer or FraudBlock Fraud Prevention?
- On the Shopify App Store: Blacklist Customer 5.0 from 1 reviews and FraudBlock Fraud Prevention 4.3 from 29 reviews.
- What features does each app list that the other doesn’t?
- Blacklist Customer lists 4 the others don’t mention, such as App notifications, Custom alerts, Email notifications, Fake accounts. FraudBlock Fraud Prevention lists 11 the others don’t mention, such as Auto-cancel, Automated workflows, Chargebacks, Conditional logic. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 4, 2026 for Blacklist Customer, Oct 13, 2026 for FraudBlock Fraud Prevention; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 4, 2026 for Blacklist Customer, Oct 13, 2026 for FraudBlock Fraud Prevention. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.