Blacklist Customer vs FairGate
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 4, 2026 for Blacklist Customer, Oct 13, 2026 for FairGate.
The short answer
- Only FairGate lists a free plan. Paid plans start at $9.99/month for Blacklist Customer and $5.99/month for FairGate.
- Blacklist Customer lists 6 features FairGate’s listing doesn’t mention, including App notifications, Blocklists, Custom alerts.
Head to head
Starter
- · Check name, email, phone or address
- · Incident history and severity levels
- · Match options, search, CSV, audit log
- · Risk flag on matching orders
- · Up to 250 orders monitored per month
Growth
- · Everything in Starter
- · Up to 1,000 orders monitored per month
Pro
- · Email alert when flagged customer orders
- · Everything in Growth
- · Up to 5,000 orders monitored per month
Business
- · Everything in Pro
- · Multiple email alert recipients
- · Up to 20,000 orders monitored per month
Free
- · 14-day audit history
- · Block by country, ZIP or address keyword
- · Block by email, domain or phone
- · Block up to 25 records
- · Real-time blocking at checkout
- · Test any checkout before it goes live
Basic
- · 90-day audit history
- · Block by country, ZIP or address keyword
- · Block by email, domain or phone
- · Block up to 500 records
- · Real-time blocking at checkout
- · Test any checkout before it goes live
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureBlacklist Customer gives hire and rental businesses a register of customers who've caused damage, returned late, charged back or never returned items. Each new order's name, email, phone and delivery address are checked against it. On a match, staff see what matched, the severity and a recommended action on the order. Nothing is blocked or cancelled, so a shared name doesn't become a wrong decision.
FairGate helps you keep unwanted, fake, and abusive buyers out of your store. When you identify someone you don't want to sell to — a chargeback risk, a serial returner, a harassing customer, or a fraud attempt — add them to your blocklist and FairGate stops their checkout before the order is placed.
- Flag hire customers by name, email address, phone number, or postal address.
- Every order is cross-referenced against other orders and the blacklist register.
- If alerted >you see risk badges, email alert to staff and incident reports/logs.
- Block checkouts by email, email domain, phone, country, ZIP, or address text
- Add entries individually or paste a list in bulk
- Test any checkout before going live to see if it would be blocked
- Turn protection on or off and publish your blocklist to checkout in one click
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Blacklist Customer |  FairGate |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Blacklist Customer | FairGate |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 1 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Blacklist Customer | FairGate |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $9.99/month | $5.99/month(ahead) |
| Longest free trial | 14 days | Not listed |
| Plans listed | 4 | 2 |
Listing
| Measure | Blacklist Customer | FairGate |
|---|---|---|
| Shopify category rank | #115(ahead) | #195 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jun 25, 2026 | Jul 1, 2026 |
| Languages | 1 | 1 |
| Developer | DJG | FairGate Apps |
FAQ
Blacklist Customer and FairGate: common questions
- Is Blacklist Customer or FairGate cheaper?
- Only FairGate lists a free plan. Paid plans start at $9.99/month for Blacklist Customer and $5.99/month for FairGate. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Blacklist Customer lists 6 the others don’t mention, such as App notifications, Blocklists, Custom alerts, Custom rules. FairGate lists 5 the others don’t mention, such as Bots, Fraud notifications, Order validation, Payments. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 4, 2026 for Blacklist Customer, Oct 13, 2026 for FairGate; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 4, 2026 for Blacklist Customer, Oct 13, 2026 for FairGate. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.