Blacklist Customer vs Blox: Block Customer Blacklist
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 4, 2026 for Blacklist Customer, Oct 27, 2026 for Blox.
The short answer
- On the Shopify App Store: Blacklist Customer 5.0 from 1 reviews and Blox 4.7 from 22 reviews.
- Only Blox lists a free plan. Paid plans start at $9.99/month for Blacklist Customer and $19/month for Blox.
- Blox lists 12 features Blacklist Customer’s listing doesn’t mention, including Auto-cancel, Bots, Chargeback analytics.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Starter
- · Check name, email, phone or address
- · Incident history and severity levels
- · Match options, search, CSV, audit log
- · Risk flag on matching orders
- · Up to 250 orders monitored per month
Growth
- · Everything in Starter
- · Up to 1,000 orders monitored per month
Pro
- · Email alert when flagged customer orders
- · Everything in Growth
- · Up to 5,000 orders monitored per month
Business
- · Everything in Pro
- · Multiple email alert recipients
- · Up to 20,000 orders monitored per month
Free
- · Block or hold orders from any customer
- · Cluster customers with multiple accounts
- · Community blocklist auto-protection
- · Discover your worst customers
- · For stores under 100 orders per month
- · Past chargebacks imported automatically
Standard
- · Block or hold orders from any customer
- · Cluster customers with multiple accounts
- · Community blocklist auto-protection
- · Discover your worst customers
- · Past chargebacks imported automatically
- · Stop fraud before fulfillment
Growth
- · Block or hold orders from any customer
- · Cluster customers with multiple accounts
- · Community blocklist auto-protection
- · Discover your worst customers
- · Past chargebacks imported automatically
- · Stop fraud before fulfillment
Unlimited
- · Block or hold orders from any customer
- · Cluster customers with multiple accounts
- · Community blocklist auto-protection
- · Discover your worst customers
- · Past chargebacks imported automatically
- · Stop fraud before fulfillment
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureBlacklist Customer gives hire and rental businesses a register of customers who've caused damage, returned late, charged back or never returned items. Each new order's name, email, phone and delivery address are checked against it. On a match, staff see what matched, the severity and a recommended action on the order. Nothing is blocked or cancelled, so a shared name doesn't become a wrong decision.
Blox stops repeat chargebacks, refund abuse, and serial returners before they place another order. On install, Blox imports your order and chargeback history automatically, so customers with past chargebacks are identified from day one. Customers using multiple emails or accounts are merged into one profile. When one merchant flags a fraudster, the community-powered blocklist protects every Blox store.
- Flag hire customers by name, email address, phone number, or postal address.
- Every order is cross-referenced against other orders and the blacklist register.
- If alerted >you see risk badges, email alert to staff and incident reports/logs.
- Block or hold orders from bad customers you've already identified.
- Discover bad customers that you didn't even know existed.
- Auto group customers with multiple accounts (e.g. different emails).
- Easily block any customer without needing complex fraud rules.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Blacklist Customer |  Blox |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Blacklist Customer | Blox |
|---|---|---|
| App Store rating | 5.0 ★(ahead) | 4.7 ★ |
| App Store reviews | 1 | 22(ahead) |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Blacklist Customer | Blox |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $9.99/month(ahead) | $19/month |
| Longest free trial | 14 days | 30 days |
| Plans listed | 4 | 4 |
Listing
| Measure | Blacklist Customer | Blox |
|---|---|---|
| Shopify category rank | #115 | #27(ahead) |
| Shopify App Charts | Not on this week’s charts | #10 on Pricing moves in Fraud |
| Built for Shopify | No | No |
| Launched | Jun 25, 2026 | Feb 24, 2025 |
| Languages | 1 | 1 |
| Developer | DJG | Blox |
FAQ
Blacklist Customer and Blox: common questions
- Is Blacklist Customer or Blox cheaper?
- Only Blox lists a free plan. Paid plans start at $9.99/month for Blacklist Customer and $19/month for Blox. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Blacklist Customer or Blox?
- On the Shopify App Store: Blacklist Customer 5.0 from 1 reviews and Blox 4.7 from 22 reviews.
- What features does each app list that the other doesn’t?
- Blacklist Customer lists 5 the others don’t mention, such as App notifications, Blocklists, Custom alerts, Custom rules. Blox lists 12 the others don’t mention, such as Auto-cancel, Bots, Chargeback analytics, Chargebacks. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 4, 2026 for Blacklist Customer, Oct 27, 2026 for Blox; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 4, 2026 for Blacklist Customer, Oct 27, 2026 for Blox. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.