Bizrate Customer Feedback vs Reveal Insights AI
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Bizrate Customer Feedback, Oct 14, 2026 for Reveal Insights AI.
The short answer
- Only Reveal Insights AI lists a free plan.
Head to head
- United States
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Starter
- · 100 reviews / month
- · Automated daily sync configuration
- · Basic Sentiment analysis
- · Essential insights
- · Unlimited Products
Basic
- · 500 reviews / month
- · Automated daily sync configuration
- · Email notifications
- · Essential insights
- · Full Sentiment analysis
- · Unlimited Products
Standard
- · 2000 reviews / month and all in Basic
- · Advanced analytics
- · All new features within the plan
- · Custom reports
- · Priority support
Premium
- · 5000 reviews / month and all in Standard
- · API Access
- · Advanced filtering and analytics
- · All new features
- · Dedicated support
- · Response suggestions
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureBizrate Insights helps you improve your shopping experience from discovery through fulfillment. Collect feedback, verified reviews, NPS, and satisfaction data from real shoppers to understand why customers buy or bounce. Our VitalSigns dashboard and expert insights help you spot friction points, improve the customer experience, and turn feedback into action.
RevealInsights uses AI to transform customer reviews into actionable insights. Our app identifies sentiment trends, extracts themes, and delivers improvement recommendations. Merchants with 50+ reviews save hours of manual analysis time. See what customers love and which issues need addressing at a glance. Dashboard highlights products requiring attention based on negative feedback.
- Verified ratings & reviews: Automatically syndicated to Google, Yahoo and Bing
- Customer feedback: Satisfaction data, trends, customer preferences, and NPS
- Metrics & benchmarks: Drive sales, build loyalty, and track industry movement
- AI sentiment analysis categorises reviews as positive, negative, or neutral.
- Product-level insights identify common themes and improvement opportunities.
- Actionable recommendations based on pattern recognition in customer feedback.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Bizrate Customer Feedback |  Reveal Insights AI |
|---|---|---|
| Detected stores | 19 | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Food, Beverages & Tobacco | Not published |
| Top store countries | United States | Not published |
Reviews
| Measure | Bizrate Customer Feedback | Reveal Insights AI |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 15 | Not published |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Bizrate Customer Feedback | Reveal Insights AI |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | No monthly plan listed | $9.99/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | Not published | 4 |
Listing
| Measure | Bizrate Customer Feedback | Reveal Insights AI |
|---|---|---|
| Shopify category rank | #22 | Not enough data |
| Shopify App Charts | #15 in Surveys | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Nov 21, 2023 | Mar 24, 2025 |
| Languages | 1 | 1 |
| Developer | Bizrate Insights | Shilpakar Tech LLP |
FAQ
Bizrate Customer Feedback and Reveal Insights AI: common questions
- Is Bizrate Customer Feedback or Reveal Insights AI cheaper?
- Only Reveal Insights AI lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Bizrate Customer Feedback, Oct 14, 2026 for Reveal Insights AI; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Bizrate Customer Feedback, Oct 14, 2026 for Reveal Insights AI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.