Bizrate Customer Feedback vs Feedback Kitty
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for Bizrate Customer Feedback, Sep 10, 2024 for Feedback Kitty.
The short answer
- On the Shopify App Store: Bizrate Customer Feedback 5.0 from 15 reviews and Feedback Kitty 1.0 from 2 reviews.
- Only Feedback Kitty lists a free plan.
Head to head
Collect customer feedback & feature request polls
- United States
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · Collect issue,idea,others from users
- · Collect up to 30 feedback submission
- · One-click Screenshots.
- · Reply to customers e-mail from dashboard
Pro
- · Export collected email
- · Priority support.
- · Remove Watermark
- · Unlimited feedback submissions
- · Unlock YTSUBME ONE.
- · Widget text & layout control
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureBizrate Insights helps you improve your shopping experience from discovery through fulfillment. Collect feedback, verified reviews, NPS, and satisfaction data from real shoppers to understand why customers buy or bounce. Our VitalSigns dashboard and expert insights help you spot friction points, improve the customer experience, and turn feedback into action.
# Get feedback.Make your customers happy. Collect issues, ideas and compliments with a simple widget. Receive them as email. Dive deep with the dashboard. # Features: 1. One-click Screenshots - See what your users see with screenshots. Device information is automatically attached. 2. User Identification - Reply to your customers by attaching their email address. 3.
- Verified ratings & reviews: Automatically syndicated to Google, Yahoo and Bing
- Customer feedback: Satisfaction data, trends, customer preferences, and NPS
- Metrics & benchmarks: Drive sales, build loyalty, and track industry movement
- One-click Screenshots - See what your users see with screenshots. Device information is automatically attached.
- User Identification - Reply to your customers by attaching their email address.
- Vote & Threads - Allow upvotes & create threads by users for any on-going idea/issue
- Subscribers - Send mail to customers...
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Bizrate Customer Feedback |  Feedback Kitty |
|---|---|---|
| Detected stores | 19 | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Food, Beverages & Tobacco | Not published |
| Top store countries | United States | Not published |
Reviews
| Measure | Bizrate Customer Feedback | Feedback Kitty |
|---|---|---|
| App Store rating | 5.0 ★(ahead) | 1.0 ★ |
| App Store reviews | 15(ahead) | 2 |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Bizrate Customer Feedback | Feedback Kitty |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | No monthly plan listed | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | Not published | 2 |
Listing
| Measure | Bizrate Customer Feedback | Feedback Kitty |
|---|---|---|
| Shopify category rank | #22 | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Nov 21, 2023 | Mar 10, 2022 |
| Languages | 1 | Not published |
| Developer | Bizrate Insights | mrniamster |
FAQ
Bizrate Customer Feedback and Feedback Kitty: common questions
- Is Bizrate Customer Feedback or Feedback Kitty cheaper?
- Only Feedback Kitty lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Bizrate Customer Feedback or Feedback Kitty?
- On the Shopify App Store: Bizrate Customer Feedback 5.0 from 15 reviews and Feedback Kitty 1.0 from 2 reviews.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for Bizrate Customer Feedback, Sep 10, 2024 for Feedback Kitty; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for Bizrate Customer Feedback, Sep 10, 2024 for Feedback Kitty. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.