Bizrate Customer Feedback vs CustomerSure
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Bizrate Customer Feedback, Oct 13, 2026 for CustomerSure.
The short answer
- On the Shopify App Store: Bizrate Customer Feedback 5.0 from 15 reviews and CustomerSure 5.0 from 4 reviews.
Head to head
Build a world-class customer feedback process
- United States
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Shopify Starter
- · Branding
- · Comprehensive follow-up features
- · For up to 2500 orders per month
- · NPS and CSAT reports & analysis
- · Real-time customer fedback
Pro
- · Branding
- · Comprehensive follow-up features
- · For up to 10,000 orders per month
- · NPS and CSAT reports & analysis
- · Real-time customer fedback
Enterprise
- · Branding
- · Comprehensive follow-up features
- · For up to 50,000 orders per month
- · NPS and CSAT reports & analysis
- · Real-time customer fedback
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureBizrate Insights helps you improve your shopping experience from discovery through fulfillment. Collect feedback, verified reviews, NPS, and satisfaction data from real shoppers to understand why customers buy or bounce. Our VitalSigns dashboard and expert insights help you spot friction points, improve the customer experience, and turn feedback into action.
- Verified ratings & reviews: Automatically syndicated to Google, Yahoo and Bing
- Customer feedback: Satisfaction data, trends, customer preferences, and NPS
- Metrics & benchmarks: Drive sales, build loyalty, and track industry movement
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Bizrate Customer Feedback |  CustomerSure |
|---|---|---|
| Detected stores | 20 | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Food, Beverages & Tobacco | Not published |
| Top store countries | United States | Not published |
Reviews
| Measure | Bizrate Customer Feedback | CustomerSure |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 15(ahead) | 4 |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Bizrate Customer Feedback | CustomerSure |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | $199/month |
| Longest free trial | Not listed | 14 days |
| Plans listed | Not published | 3 |
Listing
| Measure | Bizrate Customer Feedback | CustomerSure |
|---|---|---|
| Shopify category rank | #22 | Not enough data |
| Shopify App Charts | #15 in Surveys | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Nov 21, 2023 | May 22, 2012 |
| Languages | 1 | Not published |
| Developer | Bizrate Insights | CustomerSure |
FAQ
Bizrate Customer Feedback and CustomerSure: common questions
- Which has better reviews, Bizrate Customer Feedback or CustomerSure?
- On the Shopify App Store: Bizrate Customer Feedback 5.0 from 15 reviews and CustomerSure 5.0 from 4 reviews.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Bizrate Customer Feedback, Oct 13, 2026 for CustomerSure; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Bizrate Customer Feedback, Oct 13, 2026 for CustomerSure. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.