Bizify ‑ WhatsApp chat vs Kommo: AI‑powered WhatsApp CRM
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Bizify, Nov 8, 2026 for Kommo.
The short answer
- On the Shopify App Store: Bizify 5.0 from 1 reviews and Kommo 1.6 from 14 reviews.
- Only Bizify lists a free plan. Paid plans start at $9.99/month for Bizify and $25/month for Kommo.
- Kommo lists 11 features Bizify’s listing doesn’t mention, including AI chatbots, Business hours, Cart recovery.
Head to head
Interact with your customers where they often are
- Mexico
- Colombia
- United States
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · Abandoned cart recovery — 20/mo
- · Analytics & history
- · Business hours & timezone handling
- · Marketing campaign — 1/mo
- · Multiple chat channel
- · Order & shipping automation — 50/mo
Advance
- · Business hours & timezone
- · Chat widget & customization
- · Full analytics & history
- · Pre-designed utility templates
- · Unlimited abandoned cart recovery
- · Unlimited marketing campaigns
Shopify Plan
- · Connect WhatsApp & other messengers
- · Customizable sales stages & pipelines
- · Lead & contact management
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureMany visitors leave without buying when they can’t reach you quickly. Bizify adds a WhatsApp chat button to your store so customers can message you instantly, and automates order confirmation and shipping updates using your own WhatsApp Business account. Build trust, reduce support queries, and keep customers informed with official Meta-approved WhatsApp messaging.
Kommo is a messenger-based CRM with a powerful AI Agent designed to boost sales for small businesses. Integrated with Shopify, WhatsApp, Instagram, and more, it features a unified inbox, chatbot builder, WhatsApp widget, and sales pipeline. Kommo's AI Agent handles customer inquiries, manages inventory, gives personalized recommendations, and provides 24/7 support—automating sales and service effortlessly.
- New Feature: Advanced Extension: 1. Omni Connect & 2. WhatsApp Connect
- No coding required
- Easy to understand user interface
- Customisable
- Messengers, email, SMS, live chat in one inbox shared with your whole team
- Complete client info in lead profiles: contacts, tasks, notes, chats, & call
- Automate sales and communication with tools like Salesbot, templates & more.
- Whatsapp Marketing, Chatbots & Omnichannel Helpdesk
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Bizify |  Kommo |
|---|---|---|
| Detected stores | Not published | 172 |
| Net store change, 28 days | 0 | −1 |
| Stores added, 28 days | Not enough data | 7 |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories, Home & Garden, Health & Beauty |
| Top store countries | Not published | Mexico, Colombia, United States |
Reviews
| Measure | Bizify | Kommo |
|---|---|---|
| App Store rating | 5.0 ★(ahead) | 1.6 ★ |
| App Store reviews | 1 | 14(ahead) |
| New reviews, 28 days | 0 | 7(ahead) |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Bizify and Kommo: common questions
- Is Bizify or Kommo cheaper?
- Only Bizify lists a free plan. Paid plans start at $9.99/month for Bizify and $25/month for Kommo. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Bizify or Kommo?
- On the Shopify App Store: Bizify 5.0 from 1 reviews and Kommo 1.6 from 14 reviews.
- What features does each app list that the other doesn’t?
- Bizify lists 2 the others don’t mention, such as Chat window, Email chat. Kommo lists 11 the others don’t mention, such as AI chatbots, Business hours, Cart recovery, Chat assignment. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Bizify, Nov 8, 2026 for Kommo; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Bizify, Nov 8, 2026 for Kommo. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.