Biz‑Chatbot vs ShopAI Assistant

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Biz‑Chatbot, Oct 14, 2026 for ShopAI Assistant.

The short answer

  • Only ShopAI Assistant lists a free plan. Paid plans start at $59/month for Biz‑Chatbot and $9/month for ShopAI Assistant.
  • Biz‑Chatbot lists 4 features ShopAI Assistant’s listing doesn’t mention, including Cart recovery, FAQs, Live chat.

Head to head

App Store reviews

Biz‑Chatbot: —
ShopAI Assistant: 2
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Categories
  • Chat
  • Chat
Languages
  • English
  • Spanish
  • French
  • Italian
  • +6 more
  • English
Launched
May 20, 2026
Jul 24, 2025
Built for Shopify
Not badged
Not badged
Reviews per month
—
1 last full month
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

012JulAugJanShopAI Assistant: 1 reviews in July 2025ShopAI Assistant: 2 reviews in August 2025ShopAI Assistant: 1 reviews in January 2026
Biz‑ChatbotShopAI AssistantCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
From $59 to $299/month
From $0 to $49/month
Plans
Basic$59/month
14-day free trial
  • · 1 AI-powered chatbot — paste one line to
  • · Answers customer questions from PDF
  • · Lead capture — name and email saved
  • · Up to 45,000 AI tokens per month
PRO$179/month
14-day free trial
  • · Abandoned cart recovery
  • · Conversation intelligence report
  • · Inventory awareness
  • · Order tracking — looks up orders
  • · Replies in any language — auto-detects
  • · Up to 2 bots across your stores
Business$299/month
14-day free trial
  • · Export reports as PDF
  • · Full reports suite
  • · Integration dashboard
  • · Post-purchase upsell
  • · Team inbox
  • · Unlimited automations
FreeFree
  • · 100 AI messages/month
  • · Add to cart & checkout in chat
  • · Basic analytics
  • · Multi-language support
  • · Product search & variant selection
  • · Real-time inventory tracking
Starter$9/month
  • · 500 AI messages/month
  • · All free features included
  • · Live chat support
  • · Order tracking in chat
  • · Up to 20 FAQs
  • · Up to 500 products
Growth$19/month
  • · 2,000 AI messages/month
  • · All starter features included
  • · Lead generation support
  • · Smart reorder suggestions
  • · Up to 1,000 products
  • · Up to 50 FAQs
Pro$49/month
  • · 5,000 AI messages/month
  • · AI-driven rules and workflows
  • · Advanced AI conversations
  • · All growth features included
  • · Priority support
  • · Trigger-based automations
Coverage
9 of 13 features69%
9 of 13 features69%
Unique strengths
  • Cart recovery
  • FAQs
  • Live chat
  • Order updates
  • Chat window
  • Color and font
  • Quick replies
  • Upsell
Chat
69%9/13
69%9/13
Automated responses
67%4/6
50%3/6
Customization
50%2/4
100%4/4
Real-time messaging
100%3/3
67%2/3
454onlybothonly
Biz‑ChatbotShopAI Assistant13 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
—
—
How it sells itself

Biz Chatbot helps Shopify stores answer shopper questions instantly and guide them to suitable products based on store inventory. It acts as a real-time sales assistant that understands customer intent and presents relevant items from the catalog. This helps shoppers make decisions faster, reduces repetitive support, and keeps product discovery inside the store.

ShopAI Assistant transforms e-commerce with intelligent automation. Shoppers get 24/7 AI support to search products, select variants, and checkout instantly. Live agent chat stands by for complex queries. Beyond sales, it captures leads and automates workflows with AI-driven rules.

Key points
  • AI Product Recommendations – Suggests the appropriate products instantly
  • Inventory-Aware Responses – Only recommends in-stock products
  • Multi-Language Chat – Responds to customers in multiple languages
  • Real-Time Sales Assistant – Answers questions and guides buyers
  • Natural product search using customer-friendly chat
  • Easily select size, color, and variants in chat
  • Send pre-filled Shopify checkout links instantly
  • Add or remove products from cart through chat
Screenshots
Chatbot answers in multiple languages and recommends products
Inbox view showing conversations and cart activity trackingAI dashboard showing revenue, conversations, and insightsDark dashboard showing chatbot analytics and performance metrics
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All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureBiz‑ChatbotShopAI Assistant
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureBiz‑ChatbotShopAI Assistant
App Store ratingNot published5.0 ★
App Store reviewsNot published2
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureBiz‑ChatbotShopAI Assistant
Free planNot listedYes
Lowest paid monthly plan$59/month$9/month(ahead)
Longest free trial14 daysNot listed
Plans listed34

Listing

MeasureBiz‑ChatbotShopAI Assistant
Shopify category rank#1020in Chat#477(ahead)in Chat
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedMay 20, 2026Jul 24, 2025
Languages10English, Spanish, French1English
DeveloperGAMC UNCHAINEDWebewox

FAQ

Biz‑Chatbot and ShopAI Assistant: common questions

Is Biz‑Chatbot or ShopAI Assistant cheaper?
Only ShopAI Assistant lists a free plan. Paid plans start at $59/month for Biz‑Chatbot and $9/month for ShopAI Assistant. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Biz‑Chatbot lists 4 the others don’t mention, such as Cart recovery, FAQs, Live chat, Order updates. ShopAI Assistant lists 4 the others don’t mention, such as Chat window, Color and font, Quick replies, Upsell. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Biz‑Chatbot, Oct 14, 2026 for ShopAI Assistant; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Biz‑Chatbot, Oct 14, 2026 for ShopAI Assistant. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.