Biz‑Chatbot vs Horizon AI Chatbot
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Biz‑Chatbot, Oct 14, 2026 for Horizon AI Chatbot.
The short answer
- Paid plans start at $59/month for Biz‑Chatbot and $5/month for Horizon AI Chatbot.
- Horizon AI Chatbot lists 19 features Biz‑Chatbot’s listing doesn’t mention, including Agent avatar, AI generation, Chat assignment.
Head to head
Basic
- · 1 AI-powered chatbot — paste one line to
- · Answers customer questions from PDF
- · Lead capture — name and email saved
- · Up to 45,000 AI tokens per month
PRO
- · Abandoned cart recovery
- · Conversation intelligence report
- · Inventory awareness
- · Order tracking — looks up orders
- · Replies in any language — auto-detects
- · Up to 2 bots across your stores
Business
- · Export reports as PDF
- · Full reports suite
- · Integration dashboard
- · Post-purchase upsell
- · Team inbox
- · Unlimited automations
Starter
- · 1 Chatbot
- · 1 Project
- · 1 Team Member
- · 1 Website Crawl
- · 100 Conversations/Month
- · 5 File Uploads
Growth
- · 25 File Uploads
- · 250 Conversations/Month
- · 3 Chatbot
- · 3 Project
- · 3 Team Members
- · 3 Website Crawl
Pro
- · 10 Chatbot
- · 10 Project
- · 10 Website Crawl
- · 100 File Uploads
- · 1000 Conversations/Month
- · 50 Team Members
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureBiz Chatbot helps Shopify stores answer shopper questions instantly and guide them to suitable products based on store inventory. It acts as a real-time sales assistant that understands customer intent and presents relevant items from the catalog. This helps shoppers make decisions faster, reduces repetitive support, and keeps product discovery inside the store.
Horizon is an AI chatbot for Shopify stores that helps customers discover products, get instant support, and shop with more confidence. It learns directly from your product catalog, descriptions, FAQs, and store policies, so it can answer questions accurately without manual setup.
- AI Product Recommendations – Suggests the appropriate products instantly
- Inventory-Aware Responses – Only recommends in-stock products
- Multi-Language Chat – Responds to customers in multiple languages
- Real-Time Sales Assistant – Answers questions and guides buyers
- Helps shoppers discover products by asking questions in chat and captures intent
- Connects with Shopify and uses real time product and store data securely
- Answers order, shipping, return, and product questions instantly
- Complete customizable, learns from your catalog, descriptions, and policies
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Biz‑Chatbot |  Horizon AI Chatbot |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Biz‑Chatbot | Horizon AI Chatbot |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Biz‑Chatbot | Horizon AI Chatbot |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $59/month | $5/month(ahead) |
| Longest free trial | 14 days | Not listed |
| Plans listed | 3 | 3 |
Listing
| Measure | Biz‑Chatbot | Horizon AI Chatbot |
|---|---|---|
| Shopify category rank | #1020 | #764(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 20, 2026 | May 4, 2026 |
| Languages | 10 | 1 |
| Developer | GAMC UNCHAINED | YBM Labs |
FAQ
Biz‑Chatbot and Horizon AI Chatbot: common questions
- Is Biz‑Chatbot or Horizon AI Chatbot cheaper?
- Paid plans start at $59/month for Biz‑Chatbot and $5/month for Horizon AI Chatbot. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Biz‑Chatbot lists 1 the others don’t mention, such as Cart recovery. Horizon AI Chatbot lists 19 the others don’t mention, such as Agent avatar, AI generation, Chat assignment, Chat flows. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Biz‑Chatbot, Oct 14, 2026 for Horizon AI Chatbot; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Biz‑Chatbot, Oct 14, 2026 for Horizon AI Chatbot. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.