Biz‑Chatbot vs ELX Chatbot: AI & Live Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Biz‑Chatbot, Oct 14, 2026 for ELX Chatbot.
The short answer
- Paid plans start at $59/month for Biz‑Chatbot and $249/month for ELX Chatbot.
- ELX Chatbot lists 5 features Biz‑Chatbot’s listing doesn’t mention, including Business hours, Chat window, Color and font.
Head to head
Basic
- · 1 AI-powered chatbot — paste one line to
- · Answers customer questions from PDF
- · Lead capture — name and email saved
- · Up to 45,000 AI tokens per month
PRO
- · Abandoned cart recovery
- · Conversation intelligence report
- · Inventory awareness
- · Order tracking — looks up orders
- · Replies in any language — auto-detects
- · Up to 2 bots across your stores
Business
- · Export reports as PDF
- · Full reports suite
- · Integration dashboard
- · Post-purchase upsell
- · Team inbox
- · Unlimited automations
Starter
- · 1,000 Messages/Month (12,000/Year)
- · 60 Days Transcript Retention
- · Email Support
- · Unlimited Chat Takeover
- · Unlimited FAQs
- · Unlimited Order Status Queries
Bronze
- · 2,000 Messages/Month (24,000/Year)
- · 90 Days Transcript Retention
- · Email Support
- · Unlimited Chat Takeover
- · Unlimited FAQs
- · Unlimited Order Status Queries
Silver
- · 120 Days Transcript Retention
- · 4,000 Messages/Month (48,000/Year)
- · Email & Chat Support
- · Unlimited Chat Takeover
- · Unlimited FAQs
- · Unlimited Order Status Queries
Gold
- · 150 Days Transcript Retention
- · 8,000 Messages/Month (96,000/Year)
- · Email & Chat Support
- · Unlimited Chat Takeover
- · Unlimited FAQs
- · Unlimited Order Status Queries
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureBiz Chatbot helps Shopify stores answer shopper questions instantly and guide them to suitable products based on store inventory. It acts as a real-time sales assistant that understands customer intent and presents relevant items from the catalog. This helps shoppers make decisions faster, reduces repetitive support, and keeps product discovery inside the store.
ELX Chatbot connects directly with your Shopify store for a fast, seamless setup and automatically syncs your products for accurate AI-powered recommendations. Customers can ask questions, discover the right products, add recommended items directly to their cart, check real-time order updates, and get instant answers to FAQs.
- AI Product Recommendations – Suggests the appropriate products instantly
- Inventory-Aware Responses – Only recommends in-stock products
- Multi-Language Chat – Responds to customers in multiple languages
- Real-Time Sales Assistant – Answers questions and guides buyers
- Customize the chatbot’s design to perfectly match your brand style.
- Auto-sync your products so the chatbot can recommend them instantly.
- Let customers ask “Where’s my order?” and get real-time order updates.
- Pulls answers from your FAQ page to auto-respond to common questions.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Biz‑Chatbot |  ELX Chatbot |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Biz‑Chatbot | ELX Chatbot |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Biz‑Chatbot | ELX Chatbot |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $59/month(ahead) | $249/month |
| Longest free trial | 14 days | 15 days |
| Plans listed | 3 | 4 |
Listing
| Measure | Biz‑Chatbot | ELX Chatbot |
|---|---|---|
| Shopify category rank | #1020 | #465(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 20, 2026 | Aug 18, 2025 |
| Languages | 10 | 1 |
| Developer | GAMC UNCHAINED | EchoLogyx Ltd |
FAQ
Biz‑Chatbot and ELX Chatbot: common questions
- Is Biz‑Chatbot or ELX Chatbot cheaper?
- Paid plans start at $59/month for Biz‑Chatbot and $249/month for ELX Chatbot. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Biz‑Chatbot lists 3 the others don’t mention, such as Cart recovery, Chat buttons, Multi-language. ELX Chatbot lists 5 the others don’t mention, such as Business hours, Chat window, Color and font, Quick replies. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Biz‑Chatbot, Oct 14, 2026 for ELX Chatbot; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Biz‑Chatbot, Oct 14, 2026 for ELX Chatbot. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.