Biz‑Chatbot vs ChatPal AI: Sell in Every Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Biz‑Chatbot, Oct 20, 2026 for ChatPal AI.
The short answer
- Only ChatPal AI lists a free plan. Paid plans start at $59/month for Biz‑Chatbot and $20/month for ChatPal AI.
- ChatPal AI lists 5 features Biz‑Chatbot’s listing doesn’t mention, including Agent avatar, Chat window, Color and font.
Head to head
Basic
- · 1 AI-powered chatbot — paste one line to
- · Answers customer questions from PDF
- · Lead capture — name and email saved
- · Up to 45,000 AI tokens per month
PRO
- · Abandoned cart recovery
- · Conversation intelligence report
- · Inventory awareness
- · Order tracking — looks up orders
- · Replies in any language — auto-detects
- · Up to 2 bots across your stores
Business
- · Export reports as PDF
- · Full reports suite
- · Integration dashboard
- · Post-purchase upsell
- · Team inbox
- · Unlimited automations
Free
- · 1 chatbot
- · 10 link sources
- · 100 messages / month
- · 2 MB knowledge base
Starter
- · 10 MB knowledge base
- · 2 chatbots
- · 30 link sources
- · 500 messages / month
Standard
- · 1,500 messages / month
- · 30 MB knowledge base
- · 5 chatbots
- · 50 link sources
Pro
- · 10 chatbots
- · 100 MB knowledge base
- · 100 link sources
- · 4,000 messages / month
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureBiz Chatbot helps Shopify stores answer shopper questions instantly and guide them to suitable products based on store inventory. It acts as a real-time sales assistant that understands customer intent and presents relevant items from the catalog. This helps shoppers make decisions faster, reduces repetitive support, and keeps product discovery inside the store.
Shoppers ask about products wherever they message you. ChatPal answers in your store chat, WhatsApp, Instagram, Messenger and Telegram from one assistant that knows your catalog: product cards with market prices, sizes, colors and availability. In store chat it adds the chosen variant to the cart and shows the cart with checkout.
- AI Product Recommendations – Suggests the appropriate products instantly
- Inventory-Aware Responses – Only recommends in-stock products
- Multi-Language Chat – Responds to customers in multiple languages
- Real-Time Sales Assistant – Answers questions and guides buyers
- Answer product questions using your store's live catalog
- Show product cards with prices, availability, and storefront links
- Answer common questions using your store information
- Support shoppers across web chat, WhatsApp, Instagram, and Telegram
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Biz‑Chatbot |  ChatPal AI |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Biz‑Chatbot | ChatPal AI |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Biz‑Chatbot | ChatPal AI |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $59/month | $20/month(ahead) |
| Longest free trial | 14 days | Not listed |
| Plans listed | 3 | 4 |
Listing
| Measure | Biz‑Chatbot | ChatPal AI |
|---|---|---|
| Shopify category rank | #1020 | #855(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 20, 2026 | Jul 27, 2026 |
| Languages | 10 | 2 |
| Developer | GAMC UNCHAINED | ChatPal LLC |
FAQ
Biz‑Chatbot and ChatPal AI: common questions
- Is Biz‑Chatbot or ChatPal AI cheaper?
- Only ChatPal AI lists a free plan. Paid plans start at $59/month for Biz‑Chatbot and $20/month for ChatPal AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Biz‑Chatbot lists 2 the others don’t mention, such as Cart recovery, Order updates. ChatPal AI lists 5 the others don’t mention, such as Agent avatar, Chat window, Color and font, Greetings. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Biz‑Chatbot, Oct 20, 2026 for ChatPal AI; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Biz‑Chatbot, Oct 20, 2026 for ChatPal AI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.