Biz‑Chatbot vs Buzzer ‑ AI Live Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Only Buzzer lists a free plan. Paid plans start at $59/month for Biz‑Chatbot and $89/month for Buzzer.
- Buzzer lists 12 features Biz‑Chatbot’s listing doesn’t mention, including Agent analytics, Behavior tracking, Business hours.
Head to head
Basic
- · 1 AI-powered chatbot — paste one line to
- · Answers customer questions from PDF
- · Lead capture — name and email saved
- · Up to 45,000 AI tokens per month
PRO
- · Abandoned cart recovery
- · Conversation intelligence report
- · Inventory awareness
- · Order tracking — looks up orders
- · Replies in any language — auto-detects
- · Up to 2 bots across your stores
Business
- · Export reports as PDF
- · Full reports suite
- · Integration dashboard
- · Post-purchase upsell
- · Team inbox
- · Unlimited automations
Free Plan
- · AI Text Tokens (500K/mo)
- · AI Voice Minutes (10/mo)
- · Lead Scoring
- · Live Chat + Live Text
- · Live Session Viewing
- · Pro Active Auto Triggers
Enable AI Features
- · AI Text Tokens (10M/mo)
- · AI Voice Minutes (250/mo)
- · Everything in Free
- · Live Session Recording
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureBiz Chatbot helps Shopify stores answer shopper questions instantly and guide them to suitable products based on store inventory. It acts as a real-time sales assistant that understands customer intent and presents relevant items from the catalog. This helps shoppers make decisions faster, reduces repetitive support, and keeps product discovery inside the store.
Your store gets traffic, but most visitors leave without ever reaching out. They had questions. They just didn't ask. Buzzer changes that. AI watches browsing behavior and starts the conversation at the right moment. It qualifies visitors, answers product questions, and when a buyer is ready, connects them to you on video. No Zoom links. No scheduling. Just a live call on your product page.
- AI Product Recommendations – Suggests the appropriate products instantly
- Inventory-Aware Responses – Only recommends in-stock products
- Multi-Language Chat – Responds to customers in multiple languages
- Real-Time Sales Assistant – Answers questions and guides buyers
- See who's browsing your store right now and what they're looking at
- AI starts conversations with visitors before they leave
- Focus on buyers, not browsers. AI scores every visitor for you.
- Jump on video or voice calls from the chat. Show the product in your hands.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Biz‑Chatbot |  Buzzer |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Biz‑Chatbot | Buzzer |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Biz‑Chatbot | Buzzer |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $59/month(ahead) | $89/month |
| Longest free trial | 14 days | Not listed |
| Plans listed | 3 | 2 |
Listing
| Measure | Biz‑Chatbot | Buzzer |
|---|---|---|
| Shopify category rank | #1020 | #922(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 20, 2026 | Feb 10, 2026 |
| Languages | 10 | 1 |
| Developer | GAMC UNCHAINED | Buzzer |
FAQ
Biz‑Chatbot and Buzzer: common questions
- Is Biz‑Chatbot or Buzzer cheaper?
- Only Buzzer lists a free plan. Paid plans start at $59/month for Biz‑Chatbot and $89/month for Buzzer. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Biz‑Chatbot lists 4 the others don’t mention, such as Cart recovery, Chat buttons, Order updates, Welcome messages. Buzzer lists 12 the others don’t mention, such as Agent analytics, Behavior tracking, Business hours, Chat window. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.