Bitrecs AI Upsell & Cross Sell vs Pinpointed Concierge
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Bitrecs AI Upsell & Cross Sell, Oct 13, 2026 for Pinpointed Concierge.
The short answer
- Only Pinpointed Concierge lists a free plan. Paid plans start at $9/month for Bitrecs AI Upsell & Cross Sell and $59/month for Pinpointed Concierge.
- Pinpointed Concierge lists 6 features Bitrecs AI Upsell & Cross Sell’s listing doesn’t mention, including A/B testing, Cart upsell, Custom rules.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
GROWTH
- · AI Smart Cart Drawer, AI Post Purchase
- · Analytics overview
- · Core features: AI Product Recs
PRO
- · Everything in Growth plan and
- · Intelligent AI Bundles
- · Premium analytics and insights
ENTERPRISE
- · Custom solutions for high SKU count
- · Custom solutions for high traffic
- · Everything in PRO
- · Priority support and custom solutions
Free
- · 2,000/mo sessions
- · Anonymous visitor profiling
- · Basic analytics
- · Default segments
- · Homepage For You recs
- · Homepage hero (1 variant)
Growth
- · Cart cross-sell
- · Everything in Free
- · Personalised collections
- · Post-purchase recommendations
- · Revenue attribution
- · Similar recommendations
Pro
- · A/B tests with lift measurement
- · Advanced analytics
- · Behaviour-triggered banners
- · Everything in Growth
- · Full store knowledge chat
- · Klaviyo profile sync
Scale
- · Custom chat branding
- · Dedicated launch support
- · Everything in Pro
- · Manual product pins
- · Product, tag & vendor exclusions
- · Unlimited shopper sessions
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureOne AI engine powers your whole store: product recommendations, smart cart drawer upsells, auto-built bundles, and one-click post purchase offers. Show related products and frequently bought together on product pages, upsell the moment shoppers add to cart, and sell more after checkout with zero risk. Bitrecs learns from every shopper, so results keep improving.
Turn browsing behaviour into a more relevant storefront. Pinpointed Concierge uses first-party behaviour to personalise banners and product recommendations from a visitor’s first visit, no login required. Returning shoppers see products and content that better match their interests. Smart defaults make it useful from day one, while recommendations improve as your store learns from real engagement.
- Intelligent AI recommendations for product pages
- Integrated expertise from top-tier AI models for your store
- Fully featured dashboard to track widget performance
- Tightly integrated styling that matches your store theme
- Anonymous visitor profiling, builds behavioural profiles before customers log in
- Dynamic homepage, personalised hero banners, collections, and CTAs per segment
- AI recommendations across homepage, product pages, cart, and post-purchase pages
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Bitrecs AI Upsell & Cross Sell |  Pinpointed Concierge |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Bitrecs AI Upsell & Cross Sell | Pinpointed Concierge |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 5 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Bitrecs AI Upsell & Cross Sell | Pinpointed Concierge |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $9/month(ahead) | $59/month |
| Longest free trial | 10 days | 14 days |
| Plans listed | 3 | 4 |
Listing
| Measure | Bitrecs AI Upsell & Cross Sell | Pinpointed Concierge |
|---|---|---|
| Shopify category rank | #424(ahead) | #709 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 14, 2025 | May 20, 2026 |
| Languages | 1 | 1 |
| Developer | Bitrecs | Pinpointed |
FAQ
Bitrecs AI Upsell & Cross Sell and Pinpointed Concierge: common questions
- Is Bitrecs AI Upsell & Cross Sell or Pinpointed Concierge cheaper?
- Only Pinpointed Concierge lists a free plan. Paid plans start at $9/month for Bitrecs AI Upsell & Cross Sell and $59/month for Pinpointed Concierge. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Pinpointed Concierge lists 6 the others don’t mention, such as A/B testing, Cart upsell, Custom rules, Drag-and-drop editor. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Bitrecs AI Upsell & Cross Sell, Oct 13, 2026 for Pinpointed Concierge; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Bitrecs AI Upsell & Cross Sell, Oct 13, 2026 for Pinpointed Concierge. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.