BitoChat vs ShopiBot

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.

The short answer

  • Paid plans start at $10/month for BitoChat and $5/month for ShopiBot.
  • ShopiBot lists 13 features BitoChat’s listing doesn’t mention, including AI insights, AI summaries, Analytics.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Helpdesk
  • Analytics
  • Helpdesk
Languages
  • English
  • German
  • French
  • Italian
  • Japanese
  • +2 more
Launched
Jun 30, 2026
Feb 6, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
$10/month
From $5 to $79/month
Plans
Starter$10/month
Buy extra message packs anytime: $1 = 400, $5 = 2,200, $10 = 4,500 messages. Credits never expire.
  • · 2,000 AI message credits per month
  • · AI chat trained on your store content
  • · Answers from your live store catalog
  • · Automatic lead capture from chats
  • · Conversation history & analytics
BYOK Plan$5/month
7-day free trial
  • · Advanced analytics and insights
  • · Product click tracking
  • · Sentiment analysis and intent tracking
  • · Unlimited User provides own OpenAI key
  • · User profiling and personalization
Starter Plan$25/month
7-day free trial
  • · 1,000 conversations/month
  • · Advanced analytics and insights
  • · Product click tracking
  • · Sentiment analysis and intent tracking
  • · User profiling and personalization
Professional Plan$79/month
7-day free trial
  • · Advanced analytics and insights
  • · Custom N8N webhook integration
  • · Priority support (24/7)
  • · Product click tracking
  • · Sentiment analysis and intent tracking
  • · Unlimited conversations
Coverage
2 of 15 features13%
15 of 15 features100%
Unique strengths
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  • AI insights
  • AI summaries
  • Analytics
  • Analytics dashboard
  • +9 more
Analytics
0%0/8
100%8/8
Customer behavior
0%0/2
100%2/2
Marketing and sales
0%0/1
100%1/1
Visuals and reports
0%0/5
100%5/5
Helpdesk
29%2/7
100%7/7
Channels
50%1/2
100%2/2
Workflow automation
20%1/5
100%5/5
0213onlybothonly
BitoChatShopiBot15 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

BitoChat installs an AI chat assistant on your storefront that answers customer questions using your store's own products, pages, and policies. It gives instant, accurate answers around the clock and reduces support tickets. The app captures visitor leads, logs every conversation, and shows analytics in your admin dashboard. Customize the widget's look and launch it through a theme app embed — no code required.

ShopiBot transforms support into sales with AI that answers questions, recommends products, and delivers real-time insights in 8 languages. What sets it apart? The BYOK (Bring Your Own Key) option lets merchants use their own OpenAI API key for full control and privacy ideal for scaling stores. No code, instant setup, and deep customer insights included.

Key points
  • AI chat trained on your products, pages, and store policies
  • Product recommendations drawn from your live store catalog
  • Automatic lead capture from chat conversations
  • Full conversation history and analytics in your admin
  • BYOK Option: Bring Your Own Key lets you use your OpenAI API Key
  • Smart Product Recommendation: Semantic search engine that matches customer needs
  • Sentiment Analysis: Automatic detection of customer sentiment
  • Full Brand Customization: Customize widget to match your brand.
Screenshots
BitoChat answering product questions on a skincare store
BitoChat AI chat assistant answering a shopper question on an ouBitoChat capturing a shopper email on an audio storeBitoChat AI chatbot answering shoppers
ShopiBot AI chatbot with customizable design, branding & more
ShopiBot AI chatbot with customizable greetings, quick repliesShopiBot recommends products with images, prices.ShopiBot on mobile: Chatbot that answers questions, recommends.

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureBitoChatShopiBot
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureBitoChatShopiBot
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureBitoChatShopiBot
Free planNot listedNot listed
Lowest paid monthly plan$10/month$5/month(ahead)
Longest free trialNot listed7 days
Plans listed13

Listing

MeasureBitoChatShopiBot
Shopify category rank#256in Helpdesk#1261in Analytics
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedJun 30, 2026Feb 6, 2026
Languages1English6German, French, Italian
DeveloperBits CollisionMwlamane Freelance

FAQ

BitoChat and ShopiBot: common questions

Is BitoChat or ShopiBot cheaper?
Paid plans start at $10/month for BitoChat and $5/month for ShopiBot. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
ShopiBot lists 13 the others don’t mention, such as AI insights, AI summaries, Analytics, Analytics dashboard. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.