BitoChat vs ShopAssist AI
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Paid plans start at $10/month for BitoChat and $39/month for ShopAssist AI.
- ShopAssist AI lists 2 features BitoChat’s listing doesn’t mention, including Analytics, FAQs.
Head to head
Starter
- · 2,000 AI message credits per month
- · AI chat trained on your store content
- · Answers from your live store catalog
- · Automatic lead capture from chats
- · Conversation history & analytics
Starter
Growth
Pro
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureBitoChat installs an AI chat assistant on your storefront that answers customer questions using your store's own products, pages, and policies. It gives instant, accurate answers around the clock and reduces support tickets. The app captures visitor leads, logs every conversation, and shows analytics in your admin dashboard. Customize the widget's look and launch it through a theme app embed — no code required.
ShopAssist AI scans your Shopify store in 60 seconds, finds every reason customers aren't buying, and shows you revenue impact. Most merchants never know why customers leave without buying. ShopAssist AI changes that — it detects conversion blockers across all your products and policies, answers customer questions 24/7 with store-specific AI chat, and attributes every influenced purchase directly to the conversation…
- AI chat trained on your products, pages, and store policies
- Product recommendations drawn from your live store catalog
- Automatic lead capture from chat conversations
- Full conversation history and analytics in your admin
- Scan your store in 60 seconds and find every conversion blocker instantly
- AI chat answers customer questions 24/7 using your real store data
- Revenue dashboard shows exactly which conversations drove purchases
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  BitoChat |  ShopAssist AI |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | BitoChat | ShopAssist AI |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | BitoChat | ShopAssist AI |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $10/month(ahead) | $39/month |
| Longest free trial | Not listed | 14 days |
| Plans listed | 1 | 3 |
Listing
| Measure | BitoChat | ShopAssist AI |
|---|---|---|
| Shopify category rank | #256(ahead) | #270 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jun 30, 2026 | May 20, 2026 |
| Languages | 1 | 1 |
| Developer | Bits Collision | 17924232 CANADA INC. |
FAQ
BitoChat and ShopAssist AI: common questions
- Is BitoChat or ShopAssist AI cheaper?
- Paid plans start at $10/month for BitoChat and $39/month for ShopAssist AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ShopAssist AI lists 2 the others don’t mention, such as Analytics, FAQs. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.