bitCRM WhatsApp Abandoned Cart vs B: WhatsApp, Voice, SMS & Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 23, 2026 for bitCRM WhatsApp Abandoned Cart, Nov 9, 2026 for B: WhatsApp, Voice, SMS & Chat.
The short answer
- On the Shopify App Store: bitCRM WhatsApp Abandoned Cart 4.5 from 15 reviews and B: WhatsApp, Voice, SMS & Chat 4.6 from 408 reviews.
- Only bitCRM WhatsApp Abandoned Cart lists a free plan.
- B: WhatsApp, Voice, SMS & Chat lists 32 features bitCRM WhatsApp Abandoned Cart’s listing doesn’t mention, including A/B testing, Agent analytics, AI chatbots.
Head to head
FB+WA Business API- Chat, Abandoned Cart, Bulk Message, Popups
- India
- United Kingdom
- United States
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 100 automations /month
- · 3 automation flows
- · Abandoned Cart Flow
- · Custom flows (build your own)
- · Payment Reminder Flow
- · Shopify Flow Trigger
Starter
- · 10 Automation Flows
- · 2,000 Automations /month
- · 20,000 Broadcast /month
- · Dynamic variables (name, voucher)
- · Hide 'Powered by bitbybit'
- · Personalized Messages
Growth
- · 20,000 Automations /month
- · 200,000 Broadcast /month
- · Ask Review Automation
- · Unlimited Automation Flows
- · Webhook trigger
Pro Bundle
- · 1,000,000 Broadcast /month
- · 100,000 Automations /month
- · All 5 products at Growth tier
- · Dedicated migration help
Free
- · AI voice agent
- · Abandoned Cart Recovery
- · Custom Branded button
- · Popup Widget
- · Spin the Wheel
- · WhatsApp Broadcasts
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureRecover Shopify abandoned checkouts with automated WhatsApp reminders that bring shoppers back to checkout. Build pre-built or custom drag-and-drop flows for cart recovery, post-purchase follow-ups, reorder reminders, win-back messages and review requests. Trigger personalized messages from Shopify customer activity, including product views and purchase history.
Boost sales with AI Voice Agents that call shoppers to recover abandoned carts and confirm COD orders, plus WhatsApp abandoned cart recovery, subscribers, upselling/cross-selling, and converting cash on delivery to prepaid. Run chatbot campaigns to collect customer data, recommend products, and create a WhatsApp shop.
- Instant Setup: Start selling and engaging on WhatsApp in seconds
- Use data from Shopify and other apps: web activity, tags, catalog, coupon codes
- Reduce abandoned carts, confirm orders & track updates by WhatsApp
- Create segments and triggers using AI and complete historical & real-time data
- Get WhatsApp Abandoned Cart, Segmented Broadcasts, Upsell & Cross-sell Campaigns
- Collect Product Reviews on Whatsapp, upload to Judgeme, Stamped, Loox, Yotpo
- Install Spin The Wheel & Exit Popups To Build WhatsApp Subscribers
- Integrate Chatbots into Marketing & Support campaigns to drive more sales
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  bitCRM WhatsApp Abandoned Cart |  B: WhatsApp, Voice, SMS & Chat |
|---|---|---|
| Detected stores | Not published | 1,819 |
| Net store change, 28 days | 0 | +3 |
| Stores added, 28 days | Not enough data | 49 |
| Big-brand share | Not enough data | 29% |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Not published | India, United Kingdom, United States |
Reviews
| Measure | bitCRM WhatsApp Abandoned Cart | B: WhatsApp, Voice, SMS & Chat |
|---|---|---|
| App Store rating | 4.5 ★ | 4.6 ★(ahead) |
| App Store reviews | 15 | 408(ahead) |
| New reviews, 28 days | 0 | 3(ahead) |
| Reviewers a year or more in | Not enough data | 23% |
Pricing
| Measure | bitCRM WhatsApp Abandoned Cart | B: WhatsApp, Voice, SMS & Chat |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $9/month | No monthly plan listed |
| Longest free trial | 7 days | Not listed |
| Plans listed | 4 | 1 |
Listing
| Measure | bitCRM WhatsApp Abandoned Cart | B: WhatsApp, Voice, SMS & Chat |
|---|---|---|
| Shopify category rank | #73 | #52 |
| Shopify App Charts | Not on this week’s charts | #16 in Chat |
| Built for Shopify | No | No |
| Launched | Feb 19, 2024 | Oct 7, 2019 |
| Languages | 1 | 1 |
| Developer | bitbybit Studio LLC | BiteSpeed |
FAQ
bitCRM WhatsApp Abandoned Cart and B: WhatsApp, Voice, SMS & Chat: common questions
- Is bitCRM WhatsApp Abandoned Cart or B: WhatsApp, Voice, SMS & Chat cheaper?
- Only bitCRM WhatsApp Abandoned Cart lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, bitCRM WhatsApp Abandoned Cart or B: WhatsApp, Voice, SMS & Chat?
- On the Shopify App Store: bitCRM WhatsApp Abandoned Cart 4.5 from 15 reviews and B: WhatsApp, Voice, SMS & Chat 4.6 from 408 reviews.
- What features does each app list that the other doesn’t?
- bitCRM WhatsApp Abandoned Cart lists 19 the others don’t mention, such as Auto-notifications, Back in stock, Cart recovery, Conversion tracking. B: WhatsApp, Voice, SMS & Chat lists 32 the others don’t mention, such as A/B testing, Agent analytics, AI chatbots, Behavior tracking. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 23, 2026 for bitCRM WhatsApp Abandoned Cart, Nov 9, 2026 for B: WhatsApp, Voice, SMS & Chat; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 23, 2026 for bitCRM WhatsApp Abandoned Cart, Nov 9, 2026 for B: WhatsApp, Voice, SMS & Chat. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.