bitCRM WhatsApp Abandoned Cart vs FavCRM: WhatsApp & Loyalty
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 23, 2026 for bitCRM WhatsApp Abandoned Cart, Oct 13, 2026 for FavCRM.
The short answer
- Both list a free plan. Paid plans start at $9/month for bitCRM WhatsApp Abandoned Cart and $19.99/month for FavCRM.
- bitCRM WhatsApp Abandoned Cart lists 28 features FavCRM’s listing doesn’t mention, including Auto-notifications, Automated workflows, Back in stock.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 100 automations /month
- · 3 automation flows
- · Abandoned Cart Flow
- · Custom flows (build your own)
- · Payment Reminder Flow
- · Shopify Flow Trigger
Starter
- · 10 Automation Flows
- · 2,000 Automations /month
- · 20,000 Broadcast /month
- · Dynamic variables (name, voucher)
- · Hide 'Powered by bitbybit'
- · Personalized Messages
Growth
- · 20,000 Automations /month
- · 200,000 Broadcast /month
- · Ask Review Automation
- · Unlimited Automation Flows
- · Webhook trigger
Pro Bundle
- · 1,000,000 Broadcast /month
- · 100,000 Automations /month
- · All 5 products at Growth tier
- · Dedicated migration help
Free
- · Basic customer profiles
- · Basic dashboard
- · Email support
- · Manual cart recovery
- · Shared WhatsApp inbox
- · Shopify data sync
Pro
- · Automated cart recovery
- · Checkout rewards
- · Customer segmentation
- · Loyalty points
- · Message templates
- · Order notifications
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureRecover Shopify abandoned checkouts with automated WhatsApp reminders that bring shoppers back to checkout. Build pre-built or custom drag-and-drop flows for cart recovery, post-purchase follow-ups, reorder reminders, win-back messages and review requests. Trigger personalized messages from Shopify customer activity, including product views and purchase history.
FavCRM connects your Shopify store to WhatsApp and adds loyalty rewards in the same app. Customers earn points on orders and redeem points at checkout. Recover abandoned carts, answer chats in a shared inbox, send campaigns with Shopify discount codes, and trigger order or shipping notifications. Customers, orders, products, and checkouts sync on install, so your CRM is ready to use from the first session.
- Instant Setup: Start selling and engaging on WhatsApp in seconds
- Use data from Shopify and other apps: web activity, tags, catalog, coupon codes
- Reduce abandoned carts, confirm orders & track updates by WhatsApp
- Create segments and triggers using AI and complete historical & real-time data
- Manage storefront WhatsApp chats, customer conversations from one shared inbox
- Send abandoned cart follow-ups with WhatsApp templates and Shopify discount code
- Award points for purchases and let customers redeem them at checkout
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  bitCRM WhatsApp Abandoned Cart |  FavCRM |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | bitCRM WhatsApp Abandoned Cart | FavCRM |
|---|---|---|
| App Store rating | 4.5 ★ | Not published |
| App Store reviews | 15 | Not published |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | bitCRM WhatsApp Abandoned Cart | FavCRM |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $9/month(ahead) | $19.99/month |
| Longest free trial | 7 days | 7 days |
| Plans listed | 4 | 2 |
Listing
| Measure | bitCRM WhatsApp Abandoned Cart | FavCRM |
|---|---|---|
| Shopify category rank | #73 | #315 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Feb 19, 2024 | Jun 8, 2026 |
| Languages | 1 | 1 |
| Developer | bitbybit Studio LLC | Fav Limited |
FAQ
bitCRM WhatsApp Abandoned Cart and FavCRM: common questions
- Is bitCRM WhatsApp Abandoned Cart or FavCRM cheaper?
- Both list a free plan. Paid plans start at $9/month for bitCRM WhatsApp Abandoned Cart and $19.99/month for FavCRM. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- bitCRM WhatsApp Abandoned Cart lists 28 the others don’t mention, such as Auto-notifications, Automated workflows, Back in stock, Cart recovery. FavCRM lists 5 the others don’t mention, such as Abandoned cart, Automations, Import and export, Newsletters. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 23, 2026 for bitCRM WhatsApp Abandoned Cart, Oct 13, 2026 for FavCRM; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 23, 2026 for bitCRM WhatsApp Abandoned Cart, Oct 13, 2026 for FavCRM. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.