BetterFeedback AI Surveys vs Zoww Post Purchase Survey NPS
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026.
The short answer
- Both list a free plan. Paid plans start at $23/month for BetterFeedback AI Surveys and $4.99/month for Zoww Post Purchase Survey NPS.
- Zoww Post Purchase Survey NPS lists 44 features BetterFeedback AI Surveys’s listing doesn’t mention, including Abandoned cart, Activity tracking, Analytics.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 100 responses / month
- · AI Insights — themes & sentiment
- · AI follow-up questions
- · AI-generated surveys
- · Export survey data
- · Multi-language
Pro
- · 500 responses / month
- · AI Insights — themes & sentiment
- · AI follow-up questions
- · AI-generated surveys
- · Export survey data
- · Multi-language
Business
- · 2000 responses / month
- · AI Insights — themes & sentiment
- · AI follow-up questions
- · AI-generated surveys
- · Export survey data
- · Multi-language
Free-forever
- · Unlimited responses
Grow
- · All advanced features
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureYour 'How did you hear about us?' survey gives you answers like 'Instagram' or 'Google.' But which post? What convinced them? BetterFeedback asks AI follow-up questions after checkout, so 'Instagram' becomes 'a reel from @creator, the before/after photos sold me.' No branching to build, no multiple choice. The AI follows each answer like a real conversation. Attribution that explains, not just labels.
Find out where your best customers are really coming from. Zoww Surveys lets you ask the one question that matters most — "How did you hear about us?" — right after checkout, on your thank you page, or anywhere else in the shopper journey. Stop guessing which ads, influencers, or channels are actually driving sales.
- AI follow-up questions that adapt to each customer's answer automatically
- See which ads, creators, and channels actually convince customers to buy
- Installs on your order confirmation page with no code or developer needed
- AI detects themes, sentiment, and attribution patterns across responses
- Create surveys for checkout, thank you, and storefront pages
- Track customer responses with real-time analytics
- Use conditional logic for personalized survey flows
- Mobile-friendly surveys optimized for all devices
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  BetterFeedback AI Surveys |  Zoww Post Purchase Survey NPS |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | BetterFeedback AI Surveys | Zoww Post Purchase Survey NPS |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 3 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | BetterFeedback AI Surveys | Zoww Post Purchase Survey NPS |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $23/month | $4.99/month(ahead) |
| Longest free trial | Not listed | 7 days |
| Plans listed | 3 | 2 |
Listing
| Measure | BetterFeedback AI Surveys | Zoww Post Purchase Survey NPS |
|---|---|---|
| Shopify category rank | #144 | #61(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 27, 2026 | May 12, 2026 |
| Languages | 1 | 1 |
| Developer | BetterFeedback | Zoww Apps |
FAQ
BetterFeedback AI Surveys and Zoww Post Purchase Survey NPS: common questions
- Is BetterFeedback AI Surveys or Zoww Post Purchase Survey NPS cheaper?
- Both list a free plan. Paid plans start at $23/month for BetterFeedback AI Surveys and $4.99/month for Zoww Post Purchase Survey NPS. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Zoww Post Purchase Survey NPS lists 44 the others don’t mention, such as Abandoned cart, Activity tracking, Analytics, Benchmarking. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.