StoreFAQ: Product FAQ Chatbot vs FAQly
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for StoreFAQ, Oct 13, 2026 for FAQly.
The short answer
- Both list a free plan. Paid plans start at $7.99/month for StoreFAQ and $3.99/month for FAQly.
- StoreFAQ lists 18 features FAQly’s listing doesn’t mention, including AI generation, Custom CSS, Custom font and color.
Head to head
- United States
- Australia
- Canada
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · AI Chatbot & Write FAQs with AI
- · AI Conversations 25 (Lifetime)
- · FAQ Export/Import
- · Instant Answer with Live Chat
- · Standard Support
- · Train on AI Products Up to 50
Professional
- · AI Chatbot & Write FAQs with AI
- · AI Conversations 50/mon
- · Dedicated Support
- · Instant Answer with Live Chat
- · Multilingual FAQ
- · Train on AI Products Up to 150
Growth
- · AI Chatbot & Write FAQs with AI
- · AI Conversations 100/mon
- · Dedicated Support
- · Instant Answer with Live Chat
- · Multilingual FAQ
- · Train on AI Products Up to 300
Enterprise
- · AI Chatbot & Write FAQs with AI
- · AI Conversations 500/mon
- · Instant Answer with Live Chat
- · Multilingual FAQ
- · Priority Support
- · Train on AI Products Up to 2,000
Free
- · Collection, tag, and vendor targeting
- · Full accordion customization
- · Product FAQ sections
- · Storefront FAQ accordion
- · Up to 10 products
FAQly Pro
- · Collection, tag, and vendor targeting
- · Full accordion customization
- · Storefront FAQ accordion
- · Unlimited FAQ sections
- · Unlimited products
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureStoreFAQ helps merchants build SEO-friendly FAQ pages, product FAQs, and an AI Chatbot for instant customer support. Connect StoreFAQ to Claude and ChatGPT with MCP to write, update, and manage FAQs through simple chat prompts. Create answers faster with AI, organize them with a drag-and-drop builder, and display them anywhere.
Create and manage storefront FAQs for products, collections, tags, and vendors. Publish clean accordion sections using a theme app block or section, preview changes before going live, and control visibility with draft and active states. Customize the accordion to match your storefront and set priority rules when multiple FAQ sections apply.
- Create help center with FAQs to enhance your customer experience
- Add FAQs seamlessly on any product page & turn your visitors into customers
- Design your FAQ page as you want and organize FAQs with drag-&-drop FAQ builder
- Export or Import FAQs easily & build your customer service center instantly
- Show targeted FAQs on products, collections, and pages
- Prioritize the most relevant FAQs with flexible display rules
- Customize accordion styles, colors, fonts, and spacing
- Preview your FAQ design before displaying it on your storefront
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  StoreFAQ |  FAQly |
|---|---|---|
| Detected stores | 113 | Not published |
| Net store change, 28 days | −4 | 0 |
| Stores added, 28 days | 4 | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Not published |
| Top store countries | United States, Australia, Canada | Not published |
Reviews
| Measure | StoreFAQ | FAQly |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 160 | Not published |
| New reviews, 28 days | 1 | Not enough data |
| Reviewers a year or more in | 11% | Not enough data |
FAQ
StoreFAQ and FAQly: common questions
- Is StoreFAQ or FAQly cheaper?
- Both list a free plan. Paid plans start at $7.99/month for StoreFAQ and $3.99/month for FAQly. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- StoreFAQ lists 18 the others don’t mention, such as AI generation, Custom CSS, Custom font and color, Custom URL. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for StoreFAQ, Oct 13, 2026 for FAQly; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for StoreFAQ, Oct 13, 2026 for FAQly. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.