BestTrack Order Tracking vs Trackly: Tracking & Disputes
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for BestTrack Order Tracking, Oct 13, 2026 for Trackly.
The short answer
- Only BestTrack Order Tracking lists a free plan.
- BestTrack Order Tracking lists 2 features Trackly’s listing doesn’t mention, including Dashboards, Global tracking.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 3,100+ carriers
- · 300 tracked orders/month
- · Branded order tracking page
- · Custom checkpoints and location masking
- · Dropshipping mode
- · Email notifications and custom templates
Pro
- · 1,000 tracked orders/month
- · Everything in the Free plan
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureBestTrack gives Shopify stores branded self-service tracking by number or email, with automatic updates. All features are free: branded pages, email templates, custom checkpoints, exception reports, CSV export, recommendations and reorder links. Dropshipping mode shows pre-scan steps and hides China-related information. Dashboard and daily reports monitor delivery. Supports 3,100+ carriers with no-code setup.
Trackly adds a ready-to-use order tracking page to your store at /apps/track. Shoppers enter their order number and checkout email to see live shipping status, carrier and delivery timeline from your Shopify fulfillments.
- Branded tracking pages with real-time multi-carrier updates.
- Automated email/SMS notifications to reduce support tickets.
- Order Syncing
- Tracking page is live at /apps/track as soon as you install, no theme code
- Order number + email lookup shows status, carrier and delivery timeline
- Match your brand with store name, color, logo and support email
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  BestTrack Order Tracking |  Trackly |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | BestTrack Order Tracking | Trackly |
|---|---|---|
| App Store rating | 4.8 ★ | Not published |
| App Store reviews | 22 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 0% | Not enough data |
Pricing
| Measure | BestTrack Order Tracking | Trackly |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $9/month | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | 2 | Not published |
Listing
| Measure | BestTrack Order Tracking | Trackly |
|---|---|---|
| Shopify category rank | #9(ahead) | #308 |
| Shopify App Charts | #1 on Climbers in Order tracking | Not on this week’s charts |
| Built for Shopify | Yes | No |
| Launched | Apr 13, 2026 | Sep 25, 2026 |
| Languages | 1 | 1 |
| Developer | Standhigher Inc | SolApp |
FAQ
BestTrack Order Tracking and Trackly: common questions
- Is BestTrack Order Tracking or Trackly cheaper?
- Only BestTrack Order Tracking lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- BestTrack Order Tracking lists 2 the others don’t mention, such as Dashboards, Global tracking. Trackly lists 2 the others don’t mention, such as Branded tracking page, Order lookup page. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for BestTrack Order Tracking, Oct 13, 2026 for Trackly; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for BestTrack Order Tracking, Oct 13, 2026 for Trackly. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.