BestTrack Order Tracking vs Trace: Order Tracking
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for BestTrack Order Tracking, Nov 9, 2026 for Trace.
The short answer
- Both list a free plan. Paid plans start at $9/month for BestTrack Order Tracking and $15/month for Trace.
- BestTrack Order Tracking lists 2 features Trace’s listing doesn’t mention, including Global tracking, Multi-carrier.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 3,100+ carriers
- · 300 tracked orders/month
- · Branded order tracking page
- · Custom checkpoints and location masking
- · Dropshipping mode
- · Email notifications and custom templates
Pro
- · 1,000 tracked orders/month
- · Everything in the Free plan
Free
Growth
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureBestTrack gives Shopify stores branded self-service tracking by number or email, with automatic updates. All features are free: branded pages, email templates, custom checkpoints, exception reports, CSV export, recommendations and reorder links. Dropshipping mode shows pre-scan steps and hides China-related information. Dashboard and daily reports monitor delivery. Supports 3,100+ carriers with no-code setup.
Trace adds shipment tracking to signed-in customer accounts. Buyers can see separate shipments, the latest fulfillment status, and when an update is missing or more than 48 hours old. Merchants control activation and can view their tracked-order allowance. Tracking uses existing fulfillment records and recent orders; it does not guarantee delivery dates or universal carrier coverage.
- Branded tracking pages with real-time multi-carrier updates.
- Automated email/SMS notifications to reduce support tickets.
- Order Syncing
- Show separate shipment statuses for split orders.
- Flag missing or stale updates and direct buyers to the store for help.
- Show tracking only to the signed-in customer who owns the order.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  BestTrack Order Tracking | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | BestTrack Order Tracking | |
|---|---|---|
| App Store rating | 4.8 ★ | Not published |
| App Store reviews | 22 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 0% | Not enough data |
Pricing
| Measure | BestTrack Order Tracking | |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $9/month(ahead) | $15/month |
| Longest free trial | Not listed | 7 days |
| Plans listed | 2 | 2 |
Listing
| Measure | BestTrack Order Tracking | |
|---|---|---|
| Shopify category rank | #8 | Not enough data |
| Shopify App Charts | #1 on Climbers in Order tracking | Not on this week’s charts |
| Built for Shopify | Yes | No |
| Launched | Apr 13, 2026 | Nov 9, 2026 |
| Languages | 1 | 1 |
| Developer | Standhigher Inc | JV Professional Marketing |
FAQ
BestTrack Order Tracking and Trace: common questions
- Is BestTrack Order Tracking or Trace cheaper?
- Both list a free plan. Paid plans start at $9/month for BestTrack Order Tracking and $15/month for Trace. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- BestTrack Order Tracking lists 2 the others don’t mention, such as Global tracking, Multi-carrier. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for BestTrack Order Tracking, Nov 9, 2026 for Trace; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for BestTrack Order Tracking, Nov 9, 2026 for Trace. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.