Bestchatbot AI Assistant vs OnChat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Bestchatbot AI Assistant, Oct 13, 2026 for OnChat.
The short answer
- Bestchatbot AI Assistant lists 14 features OnChat’s listing doesn’t mention, including Agent analytics, Agent avatar, Cart recovery.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Starter Plan
Pro Plan
Business Plan
Free
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureBestchatbot adds an AI chat assistant to your storefront that answers customer questions using your product catalog and the provided knowledge base. Shoppers can search and get product recommendations, check order status and tracking, and view their account details and saved addresses. Logged-in customers get personalized answers about their own orders and profile.
OnChat is an AI chatbot creation platform that allows you to easily build your own virtual assistant, which you can train with the content of your online store or any other textual material. OnChat distinguishes itself from the competitors by its unique capability to provide answers regarding order statuses, and more.
- Shoppers can search your catalog and get product recommendations in chat.
- Customers can check their order status and tracking without leaving the chat.
- Logged-in customers can view their account details and saved addresses.
- Chats hand off to your team when a shopper needs to talk to a person.
- Order tracking - Your chatbot can address inquiries about orders in real-time.
- Discounts - If trained your assistant can inform about ongoing promotions
- Lead generation - By providing the right information at the right time.
- 24/7 Availability - Always available, providing support to users at any
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Bestchatbot AI Assistant |  OnChat |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Bestchatbot AI Assistant | OnChat |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 1 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Bestchatbot AI Assistant | OnChat |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $39/month | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | 3 | 1 |
Listing
| Measure | Bestchatbot AI Assistant | OnChat |
|---|---|---|
| Shopify category rank | #951 | #601(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 21, 2026 | Dec 13, 2023 |
| Languages | 2 | 1 |
| Developer | Bestchatbot | Soldigo SRL - 47568261 |
FAQ
Bestchatbot AI Assistant and OnChat: common questions
- What features does each app list that the other doesn’t?
- Bestchatbot AI Assistant lists 14 the others don’t mention, such as Agent analytics, Agent avatar, Cart recovery, Chat flows. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Bestchatbot AI Assistant, Oct 13, 2026 for OnChat; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Bestchatbot AI Assistant, Oct 13, 2026 for OnChat. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.