BestChat: AI Chatbot+Live Chat vs StoreMind
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for BestChat, Oct 13, 2026 for StoreMind.
The short answer
- Both list a free plan. Paid plans start at $10/month for BestChat and $24.99/month for StoreMind.
- BestChat lists 11 features StoreMind’s listing doesn’t mention, including Agent analytics, Agent avatar, Behavior tracking.
Head to head
The efficiency bridge between you and your customers.
- United States
- United Kingdom
- Australia
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1 agent seat
- · 20 AI knowledge entries
- · 80 AI chats per month
- · 80 Products AI learning
- · AI Insights feature
- · AI help me write feature
Starter
- · 1 agent seat
- · 100 AI knowledge entries
- · 300 AI chats per month
- · 300 Products AI learning
- · AI Insights feature
- · AI help me write feature
Basic
- · 1,000 AI chats per month
- · 1,000 Products AI learning
- · 3 agent seat
- · 400 AI knowledge entries
- · AI Insights feature
- · AI help me write feature
Growth
- · 3,000 AI chats per month
- · 3,000 Products AI learning
- · 6 agent seat
- · AI Insights feature
- · AI help me write feature
- · Unlimited AI knowledge entries
Free
- · 60 Customer Interactions
- · Store-WideAI Shopping Assistant
- · Unique AI Conversations with Products
Basic
- · 300 Customer Interactions
- · Store-Wide AI Shopping Assistant
- · Unique AI Conversations with Products
Standard
- · 1200 Customer Interactions
- · Store-Wide AI Shopping Assistant
- · Unique AI Conversations with Products
Pro
- · 7500 Customer Interactions
- · Store-Wide AI Shopping Assistant
- · Unique AI Conversations with Products
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureBestChat is a next-generation AI-powered live chat and chatbot solution for Shopify. Our intelligent chatbot provides 24/7 customer support, boosting sales and satisfaction. Seamless Shopify integration and self-learning AI ensure a smooth customer experience with a customizable live chat interface.
StoreMind is perfect for merchants seeking a unique, interactive customer experience. Our Assistant chatbots, with access to your product catalogue and customer orders, give customers realtime assistance with their orders or general shopping needs. Our product chatbots, generated from product descriptions and attributes, provide personalised conversations, enhancing user engagement and boosting sales.
- Intelligent AI chatbots learn products and orders, making chatbots smarter.
- AI-driven insights enhance data analysis and support decision-making.
- Smooth chatbot to agent takeover ensures seamless live chat support.
- 24/7 AI assistance chatbots handle routine queries, freeing support agents.
- Generative AI Store Assistants, providing customers with 24HR help and support.
- Generative AI chatbots customised for each product on your e-commerce store.
- Unparalleled data collection, gleaning valuable customer interaction insights.
- Sales booster by offering personalised and responsive customer interaction.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  BestChat | StoreMind |
|---|---|---|
| Detected stores | 597 | Not published |
| Net store change, 28 days | −2 | 0 |
| Stores added, 28 days | 4 | Not enough data |
| Big-brand share | 8% | Not enough data |
| Top store categories | Apparel & Accessories, Home & Garden, Health & Beauty | Not published |
| Top store countries | United States, United Kingdom, Australia | Not published |
Reviews
| Measure | BestChat | StoreMind |
|---|---|---|
| App Store rating | 4.7 ★ | Not published |
| App Store reviews | 139 | Not published |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
BestChat and StoreMind: common questions
- Is BestChat or StoreMind cheaper?
- Both list a free plan. Paid plans start at $10/month for BestChat and $24.99/month for StoreMind. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- BestChat lists 11 the others don’t mention, such as Agent analytics, Agent avatar, Behavior tracking, Business hours. StoreMind lists 2 the others don’t mention, such as Cross-sell, Order updates. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for BestChat, Oct 13, 2026 for StoreMind; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for BestChat, Oct 13, 2026 for StoreMind. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.