Belco ‑ Customer Support vs Webkul Helpdesk Support‑UVdesk
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Belco, Oct 14, 2026 for Webkul Helpdesk Support‑UVdesk.
The short answer
- Paid plans start at $172/month for Belco and $36/month for Webkul Helpdesk Support‑UVdesk.
- Belco lists 13 features Webkul Helpdesk Support‑UVdesk’s listing doesn’t mention, including Auto-reply, Chatbot, Customer notifications.
Head to head
Customer support with social media & marketplace [eBay,amazon]
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Basis
- · AI Chat Bot Token Usage
- · AI Chat Bot features
- · Emails sent
Plus
- · AI Chat Bot Token Usage
- · AI Chat Bot features
- · API RPM package
- · Emails sent
Premium
- · AI Chat Bot Token Usage
- · AI Chat Bot features
- · API RPM package
- · Emails sent
Enterprise Plan
- · $36 for Two Agents
- · 50+ Apps
- · All Enterprise Plan Features
- · Multiple Stores
- · Unlimited Mailbox
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureBelco helps merchants manage customer support across multiple communication channels in one shared inbox. Conversations from live chat, email, phone, and messaging channels are centralized and enriched with real-time order and customer data. Agents can assign conversations, apply tags, use automation rules, and collaborate internally to handle support requests efficiently and consistently.
UVdesk helpdesk allows merchants to handle all their customer support inquiry coming from different channels in one place. It additionally has robust integration with Shopify, so you can check order details for real-time order validation and connect multiple shopify store.Use personalized templates, workflow, & process management to reduce response rate time.
- Unified inbox for chat, email, phone, and messaging channels
- Real-time order and customer data in every conversation
- Conversation assignment and internal team collaboration
- Automation rules, tagging, and workflow management
- Streamline customer support from one dashboard.
- Utilize pre-defined templates, Reporting, Automated workflow for quick support.
- A custom Form helps the customer to send an instant query from the Shopify front.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Belco |  Webkul Helpdesk Support‑UVdesk |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Belco | Webkul Helpdesk Support‑UVdesk |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 7 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Belco | Webkul Helpdesk Support‑UVdesk |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $172/month | $36/month(ahead) |
| Longest free trial | 14 days | 30 days |
| Plans listed | 3 | 1 |
Listing
| Measure | Belco | Webkul Helpdesk Support‑UVdesk |
|---|---|---|
| Shopify category rank | #83(ahead) | #146 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 25, 2026 | May 19, 2017 |
| Languages | 2 | 1 |
| Developer | Belco | Webkul Software Pvt Ltd |
FAQ
Belco and Webkul Helpdesk Support‑UVdesk: common questions
- Is Belco or Webkul Helpdesk Support‑UVdesk cheaper?
- Paid plans start at $172/month for Belco and $36/month for Webkul Helpdesk Support‑UVdesk. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Belco lists 13 the others don’t mention, such as Auto-reply, Chatbot, Customer notifications, Live chat. Webkul Helpdesk Support‑UVdesk lists 1 the others don’t mention, such as Help center. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Belco, Oct 14, 2026 for Webkul Helpdesk Support‑UVdesk; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Belco, Oct 14, 2026 for Webkul Helpdesk Support‑UVdesk. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.