BALIBOT vs Shoply AI Search & AI Chatbot
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 7, 2026 for BALIBOT, Nov 9, 2026 for Shoply AI Search & AI Chatbot.
The short answer
- Both list a free plan. Paid plans start at $19/month for BALIBOT and $49.99/month for Shoply AI Search & AI Chatbot.
- Shoply AI Search & AI Chatbot lists 20 features BALIBOT’s listing doesn’t mention, including Agent analytics, Agent avatar, AI chatbots.
Head to head
- United States
- United Kingdom
- Germany
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · AI conversation reports
- · Appearance customization
- · Cart from chat
- · Full bot configuration
- · Knowledge notes and PDFs
- · Synced Shopify catalog
Pro
- · 2-month history
- · Bot configuration
- · General statistics
- · No cart or AI reporting
- · Notes and PDFs
- · Product recommendations
Growth
- · 4-month history
- · Bot configuration
- · Cart from chat
- · Cart metrics
- · Notes and PDFs
- · Product recommendations
Scale
- · 6-month history
- · AI conversation reports
- · Bot configuration
- · Cart and metrics
- · Notes and PDFs
- · Product recommendations
Forever Free
- · 50 chats or 150 searches per month
- · Replies in customer’s language
- · Self serve service
- · Supports up to 50 products
Smart Start
- · 500 chats or 1500 searches per month
- · Integrate with Judge.me, WhatsApp & more
- · Live chat with human agent escalation
- · Multi-lingual & auto translation
- · Standard email support
- · Supports up to 1000 products
Pro Perform
- · 1,500 chats or 4,500 searches per month
- · Email and chat support
- · Everything else in the Smart Start plan
- · Supports up to 10,000 products
Elite Engage
- · 4,500 chats or 13,500 searches per month
- · Contact us for higher limits
- · Everything else in the Pro Perform plan
- · Guided AI customization for your store
- · Premium support by our senior engineers
- · Supports up to 50,000 products
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureBALIBOT helps shoppers explore products and get answers in your store. It uses your Shopify catalog, notes and PDFs as context. Product changes update the catalog automatically. Customize the greeting, instructions and widget color from a panel with a live preview. Review conversations and usage analytics to refine support.
Shoply is your store’s product expert and customer support powered by AI. It learns autonomously from your catalog, pages, and blogs to deliver highly relevant, accurate shopping advice. From helping customers choose their first pair of skis to finding the perfect dress for a date, Shoply provides recommendations they’ll love.
- Responde preguntas frecuentes con IA entrenada en el catálogo real de la tienda
- Recomienda productos según consultas, etiquetas y descripciones del catálogo
- Panel admin para personalizar el bot, revisar chats y ajustar comportamiento
- Atiende clientes 24/7 con respuestas inmediatas y consistentes
- Product Expert: Boost sales with highly relevant product search/recommendations.
- Fully Customizable: Teach AI with your expert knowledge; Tailor its personality
- Self Starter: Zero setup required. It reads your website & products autonomously
- Multilingual: Engage with customers in their own native languages.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  BALIBOT |  Shoply AI Search & AI Chatbot |
|---|---|---|
| Detected stores | Not published | 315 |
| Net store change, 28 days | 0 | −2 |
| Stores added, 28 days | Not enough data | 4 |
| Big-brand share | Not enough data | 15% |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Not published | United States, United Kingdom, Germany |
Reviews
| Measure | BALIBOT | Shoply AI Search & AI Chatbot |
|---|---|---|
| App Store rating | Not published | 4.9 ★ |
| App Store reviews | Not published | 26 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | BALIBOT | Shoply AI Search & AI Chatbot |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $19/month(ahead) | $49.99/month |
| Longest free trial | Not listed | 14 days |
| Plans listed | 4 | 4 |
Listing
| Measure | BALIBOT | Shoply AI Search & AI Chatbot |
|---|---|---|
| Shopify category rank | #110 | #45 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | Yes |
| Launched | Feb 11, 2026 | Sep 4, 2024 |
| Languages | 2 | 24 |
| Developer | BALITECH | Shoply AI |
FAQ
BALIBOT and Shoply AI Search & AI Chatbot: common questions
- Is BALIBOT or Shoply AI Search & AI Chatbot cheaper?
- Both list a free plan. Paid plans start at $19/month for BALIBOT and $49.99/month for Shoply AI Search & AI Chatbot. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Shoply AI Search & AI Chatbot lists 20 the others don’t mention, such as Agent analytics, Agent avatar, AI chatbots, Behavior tracking. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 7, 2026 for BALIBOT, Nov 9, 2026 for Shoply AI Search & AI Chatbot; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 7, 2026 for BALIBOT, Nov 9, 2026 for Shoply AI Search & AI Chatbot. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.