BALIBOT vs SB AI Chatbot: Sales & Support
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 7, 2026 for BALIBOT, Oct 14, 2026 for SB AI Chatbot.
The short answer
- Both list a free plan. Paid plans start at $19/month for BALIBOT and $9.99/month for SB AI Chatbot.
- SB AI Chatbot lists 24 features BALIBOT’s listing doesn’t mention, including Agent analytics, Agent avatar, AI chatbots.
Head to head
Free
- · AI conversation reports
- · Appearance customization
- · Cart from chat
- · Full bot configuration
- · Knowledge notes and PDFs
- · Synced Shopify catalog
Pro
- · 2-month history
- · Bot configuration
- · General statistics
- · No cart or AI reporting
- · Notes and PDFs
- · Product recommendations
Growth
- · 4-month history
- · Bot configuration
- · Cart from chat
- · Cart metrics
- · Notes and PDFs
- · Product recommendations
Scale
- · 6-month history
- · AI conversation reports
- · Bot configuration
- · Cart and metrics
- · Notes and PDFs
- · Product recommendations
Free
- · 3 conversations/month, 2 support tickets
- · 50 AI-trained products, 5 FAQs
- · 50 total AI messages
- · Basic Knowledge Base, Order Lookup
- · Product Recommendations, Human Handoff
- · Theme Widget, Brand Customization
Starter
- · 20 messages/conversation and tickets
- · 2500 AI-trained products, 10 FAQs
- · 40 conversations/month
- · Document Upload (3 × 2MB)
- · Order Lookup, Human Handoff, Import FAQs
- · Product Recommendations, Knowledge Base
Pro (Recommended)
- · 10000 AI-trained products, Order Lookup
- · 30 messages/conversation, 50 FAQs
- · 80 conversations/month,50 support ticket
- · AI Product Recommendations, Theme Widget
- · Advanced Knowledge Base, Human Handoff
- · Brand Customization, AI FAQ Suggestions
Extended
- · 150 conversations/month,100 FAQs Tickets
- · 50000 AI-trained products, Order Lookup
- · 75 messages/conversation
- · AI Product Recommendations, Theme Widget
- · Advanced Knowledge Base, Human Handoff
- · Brand Customization, AI FAQ Suggestions
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureBALIBOT helps shoppers explore products and get answers in your store. It uses your Shopify catalog, notes and PDFs as context. Product changes update the catalog automatically. Customize the greeting, instructions and widget color from a panel with a live preview. Review conversations and usage analytics to refine support.
SB AI Chatbot turns your storefront into a 24/7 sales and support assistant. It recommends products, answers FAQs, tracks orders, and searches your catalog in real time learning from your policies, FAQs, and uploaded documents to reply accurately. Complex questions hand off smoothly to your team. Match the assistant to your brand and manage every conversation from your embedded Shopify admin.
- Responde preguntas frecuentes con IA entrenada en el catálogo real de la tienda
- Recomienda productos según consultas, etiquetas y descripciones del catálogo
- Panel admin para personalizar el bot, revisar chats y ajustar comportamiento
- Atiende clientes 24/7 con respuestas inmediatas y consistentes
- AI product recommendations that turn questions into sales
- Instant answers from your FAQs, policies & uploaded docs
- Real-time order lookup & tracking inside the chat
- Smart human handoff with automatic ticket creation
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  BALIBOT |  SB AI Chatbot |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | BALIBOT | SB AI Chatbot |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | BALIBOT | SB AI Chatbot |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $19/month | $9.99/month(ahead) |
| Longest free trial | Not listed | 7 days |
| Plans listed | 4 | 4 |
Listing
| Measure | BALIBOT | SB AI Chatbot |
|---|---|---|
| Shopify category rank | #110 | #31(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Feb 11, 2026 | Jul 9, 2026 |
| Languages | 2 | 1 |
| Developer | BALITECH | Startbit IT Solutions Pvt. Ltd. |
FAQ
BALIBOT and SB AI Chatbot: common questions
- Is BALIBOT or SB AI Chatbot cheaper?
- Both list a free plan. Paid plans start at $19/month for BALIBOT and $9.99/month for SB AI Chatbot. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- SB AI Chatbot lists 24 the others don’t mention, such as Agent analytics, Agent avatar, AI chatbots, Behavior tracking. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 7, 2026 for BALIBOT, Oct 14, 2026 for SB AI Chatbot; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 7, 2026 for BALIBOT, Oct 14, 2026 for SB AI Chatbot. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.