BALIBOT vs Chatlys
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 7, 2026 for BALIBOT, Feb 19, 2026 for Chatlys.
The short answer
- Only BALIBOT lists a free plan.
Head to head
Free
- · AI conversation reports
- · Appearance customization
- · Cart from chat
- · Full bot configuration
- · Knowledge notes and PDFs
- · Synced Shopify catalog
Pro
- · 2-month history
- · Bot configuration
- · General statistics
- · No cart or AI reporting
- · Notes and PDFs
- · Product recommendations
Growth
- · 4-month history
- · Bot configuration
- · Cart from chat
- · Cart metrics
- · Notes and PDFs
- · Product recommendations
Scale
- · 6-month history
- · AI conversation reports
- · Bot configuration
- · Cart and metrics
- · Notes and PDFs
- · Product recommendations
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureBALIBOT helps shoppers explore products and get answers in your store. It uses your Shopify catalog, notes and PDFs as context. Product changes update the catalog automatically. Customize the greeting, instructions and widget color from a panel with a live preview. Review conversations and usage analytics to refine support.
Chatlys lets you create your own AI chatbot in minutes. It reads your website or product catalog, learns what you offer, and chats with visitors like a real person. No coding needed – just enter your site, copy the code, and go live. Chatlys answers questions, recommends the best products, and can even add them to the cart — boosting engagement, saving time, and turning visitors into customers.
- Responde preguntas frecuentes con IA entrenada en el catálogo real de la tienda
- Recomienda productos según consultas, etiquetas y descripciones del catálogo
- Panel admin para personalizar el bot, revisar chats y ajustar comportamiento
- Atiende clientes 24/7 con respuestas inmediatas y consistentes
- Creates a smart AI chatbot that understands your products and customers.
- Recommends the best items and helps customers add them to the cart.
- Tracks conversations and insights in a simple, built-in dashboard.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  BALIBOT |  Chatlys |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | BALIBOT | Chatlys |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
BALIBOT and Chatlys: common questions
- Is BALIBOT or Chatlys cheaper?
- Only BALIBOT lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 7, 2026 for BALIBOT, Feb 19, 2026 for Chatlys; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 7, 2026 for BALIBOT, Feb 19, 2026 for Chatlys. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.