Backstop: Chargeback Watch vs Chargeback Copilot
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026.
The short answer
- Both list a free plan. Paid plans start at $19/month for Backstop and $19/month for Chargeback Copilot.
- Backstop lists 2 features Chargeback Copilot’s listing doesn’t mention, including App notifications, Chargeback alerts.
Head to head
Free
- · Deadline emails at 7, 3 and 1 days
- · Dispute watch every 6 hours
- · Queue with deadlines and reason codes
- · Unlimited disputes
- · Upgrade to Pro any time
Pro
- · Analytics by outcome and reason
- · Cancel in one click
- · Everything in Free
- · Evidence pack PDFs
- · Unlimited disputes
Free
- · 3 evidence PDFs/month
- · Checklist and PDF export
- · Demo dispute workflow
Starter
- · 15 evidence PDFs/month
- · Deadline alerts
- · Saved merchant profile
Pro
- · 25 evidence PDFs/month
- · Enhanced PDFs
- · Statement drafts
Scale
- · 200 evidence PDFs/month
- · Full archive
- · Team workflow
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureA chargeback has a deadline, and Shopify submits a generic response if you miss it. Backstop checks your store every 6 hours, shows every open dispute with the days you have left, and tells you what evidence your reason code requires. Evidence is assembled from your order data, previewed as the exact PDF, and sent only when you say so.
Chargeback Copilot helps merchants handle payment disputes with a clear workflow. The app gathers dispute, order, fulfillment, shipping, and customer context into one workspace, highlights due dates, and generates structured evidence PDFs with checklist guidance. Teams can prioritize urgent cases, keep responses consistent, and reduce manual copy-paste work.
- Automatic dispute watch every 6 hours with deadline countdowns in days
- Reason code coaching: what each dispute type needs as evidence
- Evidence packs assembled from your order data, previewed as the exact PDF
- You approve everything. Nothing is ever submitted without you
- Track open disputes and deadlines in one clear workspace.
- Use reason-specific drafts to prepare stronger response submissions.
- Prioritize urgent cases with due-soon views and status context.
- Run a demo flow with synthetic data and download a sample PDF.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Backstop |  Chargeback Copilot |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Backstop | Chargeback Copilot |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Backstop | Chargeback Copilot |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $19/month | $19/month |
| Longest free trial | 14 days | Not listed |
| Plans listed | 2 | 4 |
Listing
| Measure | Backstop | Chargeback Copilot |
|---|---|---|
| Shopify category rank | #298(ahead) | #305 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Sep 10, 2026 | May 11, 2026 |
| Languages | 1 | 1 |
| Developer | Wedgeworks | loftvex |
FAQ
Backstop and Chargeback Copilot: common questions
- Is Backstop or Chargeback Copilot cheaper?
- Both list a free plan. Paid plans start at $19/month for Backstop and $19/month for Chargeback Copilot. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Backstop lists 2 the others don’t mention, such as App notifications, Chargeback alerts. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.