B2Chat vs Smartarget Whatsapp Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for B2Chat, Nov 7, 2026 for Smartarget Whatsapp Chat.
The short answer
- Both list a free plan. Paid plans start at $4.99/month for B2Chat and $9/month for Smartarget Whatsapp Chat.
- B2Chat lists 10 features Smartarget Whatsapp Chat’s listing doesn’t mention, including Cart recovery, Cross-sell, Discounts.
Head to head
- France
- India
- Spain
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Plan Basic
- · Botón de Whatsapp
- · Sincronización de pedidos
- · Sincronización de productos
Plan Pro
- · Acciones específicas
- · Botón de Whatsapp
- · Flows automáticos
- · Sincronización de clientes
- · Sincronización de etiquetas
- · Sincronización de pedidos
Whatsapp Chat Free
- · "Powered by Smartarget" message
- · Show app on homepage only
- · Unlimited traffic
Whatsapp Chat Pro
- · Real time reports
- · Show app on all pages
- · Unlimited features
- · Unlimited traffic/visitors
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureConecta tu tienda Shopify con B2Chat y ofrece una experiencia de atención al cliente excepcional. Centraliza tus conversaciones, sincroniza contactos y automatiza mensajes para mantener la comunicación fluida y eficiente. Optimiza cada interacción para aumentar tus ventas y fidelizar a tus clientes desde una sola plataforma.
Let's make it easier for your customers to contact you with WhatsApp Chat Contact Us! Most of your prospective customers are already using WhatsApp. It's time to give them the option to contact you in a way that feels familiar and trustworthy. The Whatsapp icon will appear on all pages so customers can contact you easily.
- Conecta automáticamente los contactos entre Shopify y WhatsApp.
- Gestiona todas tus conversaciones en un solo lugar, con múltiples agentes.
- Ahorra tiempo con respuestas automáticas para preguntas frecuentes.
- Responde de manera rápida y personalizada para fidelizar clientes.
- Allow customers to contact you easily from every page on your website
- Customize Whatsapp - Contact Us style to fit your website
- Get back to your customers through WhatsApp
- Works both on computer and mobile devices
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  B2Chat |  Smartarget Whatsapp Chat |
|---|---|---|
| Detected stores | Not published | 7 |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories, Home & Garden, Food, Beverages & Tobacco |
| Top store countries | Not published | France, India, Spain |
Reviews
| Measure | B2Chat | Smartarget Whatsapp Chat |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 2 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | B2Chat | Smartarget Whatsapp Chat |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $4.99/month(ahead) | $9/month |
| Longest free trial | 7 days | Not listed |
| Plans listed | 2 | 2 |
Listing
| Measure | B2Chat | Smartarget Whatsapp Chat |
|---|---|---|
| Shopify category rank | #372 | #245(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Mar 3, 2025 | Feb 21, 2024 |
| Languages | 1 | 6 |
| Developer | B2Chat | Smartarget |
FAQ
B2Chat and Smartarget Whatsapp Chat: common questions
- Is B2Chat or Smartarget Whatsapp Chat cheaper?
- Both list a free plan. Paid plans start at $4.99/month for B2Chat and $9/month for Smartarget Whatsapp Chat. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- B2Chat lists 10 the others don’t mention, such as Cart recovery, Cross-sell, Discounts, Order updates. Smartarget Whatsapp Chat lists 6 the others don’t mention, such as Agent avatar, Chat buttons, Chat window, Color and font. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for B2Chat, Nov 7, 2026 for Smartarget Whatsapp Chat; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for B2Chat, Nov 7, 2026 for Smartarget Whatsapp Chat. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.