B2Chat vs PX Live Chat & Support
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for B2Chat, Oct 13, 2026 for PX Live Chat & Support.
The short answer
- Both list a free plan. Paid plans start at $4.99/month for B2Chat and $2.95/month for PX Live Chat & Support.
- B2Chat lists 10 features PX Live Chat & Support’s listing doesn’t mention, including Cart recovery, Cross-sell, Discounts.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Plan Basic
- · Botón de Whatsapp
- · Sincronización de pedidos
- · Sincronización de productos
Plan Pro
- · Acciones específicas
- · Botón de Whatsapp
- · Flows automáticos
- · Sincronización de clientes
- · Sincronización de etiquetas
- · Sincronización de pedidos
Free Forever
- · 24/7 Support
- · Daily data backup
- · Full Size Options
- · General Options
- · Position Options
Unlimited Plan
- · 24/7 Support
- · Daily data backup
- · Full Icon Options
- · Full Size Options
- · General Options
- · Position Options
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureConecta tu tienda Shopify con B2Chat y ofrece una experiencia de atención al cliente excepcional. Centraliza tus conversaciones, sincroniza contactos y automatiza mensajes para mantener la comunicación fluida y eficiente. Optimiza cada interacción para aumentar tus ventas y fidelizar a tus clientes desde una sola plataforma.
Your life as a store owner is already busy and difficult. That's why our app comes pre-configured with button, message templates and everything else. All you need to do is enter your phone number and hit enable! Install the chat button on your store, fill in your number, call to action text and default Message, button placement, text size, text color, button background and save settings.
- Conecta automáticamente los contactos entre Shopify y WhatsApp.
- Gestiona todas tus conversaciones en un solo lugar, con múltiples agentes.
- Ahorra tiempo con respuestas automáticas para preguntas frecuentes.
- Responde de manera rápida y personalizada para fidelizar clientes.
- Use it as an opportunity to provide support through Whatsapp
- Allow your customers to contact you easily by Whatsapp
- One-click install! No coding or template modification required!
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  B2Chat |  PX Live Chat & Support |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | B2Chat | PX Live Chat & Support |
|---|---|---|
| App Store rating | Not published | 1.0 ★ |
| App Store reviews | Not published | 15 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | B2Chat | PX Live Chat & Support |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $4.99/month | $2.95/month(ahead) |
| Longest free trial | 7 days | Not listed |
| Plans listed | 2 | 2 |
Listing
| Measure | B2Chat | PX Live Chat & Support |
|---|---|---|
| Shopify category rank | #372 | #327(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Mar 3, 2025 | Jul 15, 2019 |
| Languages | 1 | 1 |
| Developer | B2Chat | PxApps |
FAQ
B2Chat and PX Live Chat & Support: common questions
- Is B2Chat or PX Live Chat & Support cheaper?
- Both list a free plan. Paid plans start at $4.99/month for B2Chat and $2.95/month for PX Live Chat & Support. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- B2Chat lists 10 the others don’t mention, such as Cart recovery, Cross-sell, Discounts, Order updates. PX Live Chat & Support lists 3 the others don’t mention, such as Callback, Chat buttons, Chat window. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for B2Chat, Oct 13, 2026 for PX Live Chat & Support; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for B2Chat, Oct 13, 2026 for PX Live Chat & Support. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.