B2Chat vs POWR: Live Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for B2Chat, Oct 13, 2026 for POWR.
The short answer
- Both list a free plan. Paid plans start at $4.99/month for B2Chat and $7.04/month for POWR.
- B2Chat lists 9 features POWR’s listing doesn’t mention, including Cart recovery, Cross-sell, Discounts.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Plan Basic
- · Botón de Whatsapp
- · Sincronización de pedidos
- · Sincronización de productos
Plan Pro
- · Acciones específicas
- · Botón de Whatsapp
- · Flows automáticos
- · Sincronización de clientes
- · Sincronización de etiquetas
- · Sincronización de pedidos
Free
- · 24/7 email support
- · Automated welcome message
- · Connect WhatsApp, Telegram or Messenger
- · Custom button text
- · Undo/redo edits
Starter
- · Advanced backgrounds
- · All Free features +
- · Custom chat icons
- · Custom cover image
- · Live chat support with POWR team
- · Remove POWR branding
Pro
- · Advanced triggers
- · All Starter features +
- · Custom CSS
- · Set chat bubble delay
Business
- · All Pro features +
- · Contact Form
- · Countdown Timer + more
- · Instagram Feed
- · Popup
- · Unlimited access to 60+ POWR apps like,
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureConecta tu tienda Shopify con B2Chat y ofrece una experiencia de atención al cliente excepcional. Centraliza tus conversaciones, sincroniza contactos y automatiza mensajes para mantener la comunicación fluida y eficiente. Optimiza cada interacción para aumentar tus ventas y fidelizar a tus clientes desde una sola plataforma.
Offer seamless real-time support through WhatsApp, Facebook Messenger, and Telegram with our easy-to-integrate app for Shopify. Customize effortlessly without coding and receive instant mobile notifications for every customer interaction. Automated chat initiation ensures that shoppers get quick responses to their questions, which drives sales and boosts customer loyalty.
- Conecta automáticamente los contactos entre Shopify y WhatsApp.
- Gestiona todas tus conversaciones en un solo lugar, con múltiples agentes.
- Ahorra tiempo con respuestas automáticas para preguntas frecuentes.
- Responde de manera rápida y personalizada para fidelizar clientes.
- Instant live chat with customers in real-time via Messenger, Telegram, WhatApp.
- Customize all chat settings like triggers, delay, bubble icon, and button text
- Set up an automate personal message upon entering the live chat
- Fully customizable design. Set your avatar or image, colors, shape, position
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  B2Chat |  POWR |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | B2Chat | POWR |
|---|---|---|
| App Store rating | Not published | 3.2 ★ |
| App Store reviews | Not published | 16 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
B2Chat and POWR: common questions
- Is B2Chat or POWR cheaper?
- Both list a free plan. Paid plans start at $4.99/month for B2Chat and $7.04/month for POWR. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- B2Chat lists 9 the others don’t mention, such as Cart recovery, Cross-sell, Discounts, Order updates. POWR lists 5 the others don’t mention, such as Chat buttons, Color and font, FAQs, SMS. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for B2Chat, Oct 13, 2026 for POWR; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for B2Chat, Oct 13, 2026 for POWR. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.