B2B Order Insurance vs Backstop: Chargeback Watch
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for B2B Order Insurance, Oct 14, 2026 for Backstop.
The short answer
- Only Backstop lists a free plan.
- Backstop lists 4 features B2B Order Insurance’s listing doesn’t mention, including App notifications, Chargeback alerts, Chargeback analytics.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
Free
- · Deadline emails at 7, 3 and 1 days
- · Dispute watch every 6 hours
- · Queue with deadlines and reason codes
- · Unlimited disputes
- · Upgrade to Pro any time
Pro
- · Analytics by outcome and reason
- · Cancel in one click
- · Everything in Free
- · Evidence pack PDFs
- · Unlimited disputes
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureWhen you take photos of your shipments you're giving yourself an easy protection against most types of chargebacks. The next time you're fulfilling orders open this app on your phone to photograph your shipment and it's shipping label. Over time you'll build yourself a visual library to have enough submittable evidence to shift chargebacks in your favour.
A chargeback has a deadline, and Shopify submits a generic response if you miss it. Backstop checks your store every 6 hours, shows every open dispute with the days you have left, and tells you what evidence your reason code requires. Evidence is assembled from your order data, previewed as the exact PDF, and sent only when you say so.
- Free archiving of unlimited orders.
- Link photos to customer orders automatically
- Generate dispute response for international chargebacks
- Automatic dispute watch every 6 hours with deadline countdowns in days
- Reason code coaching: what each dispute type needs as evidence
- Evidence packs assembled from your order data, previewed as the exact PDF
- You approve everything. Nothing is ever submitted without you
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  B2B Order Insurance |  Backstop |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | B2B Order Insurance | Backstop |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 1 | Not published |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | B2B Order Insurance | Backstop |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | No monthly plan listed | $19/month |
| Longest free trial | Not listed | 14 days |
| Plans listed | 1 | 2 |
Listing
| Measure | B2B Order Insurance | Backstop |
|---|---|---|
| Shopify category rank | #288 | #298 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Aug 4, 2021 | Sep 10, 2026 |
| Languages | 1 | 1 |
| Developer | viaGlamour Beauty | Wedgeworks |
FAQ
B2B Order Insurance and Backstop: common questions
- Is B2B Order Insurance or Backstop cheaper?
- Only Backstop lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Backstop lists 4 the others don’t mention, such as App notifications, Chargeback alerts, Chargeback analytics, Chargebacks. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for B2B Order Insurance, Oct 14, 2026 for Backstop; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for B2B Order Insurance, Oct 14, 2026 for Backstop. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.