Axyom AI vs Orby ‑ AI Chat widget
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 2, 2026 for Axyom AI, Oct 13, 2026 for Orby.
The short answer
- Paid plans start at $29/month for Axyom AI and $4.99/month for Orby.
- Orby lists 8 features Axyom AI’s listing doesn’t mention, including Agent avatar, Business hours, Chat buttons.
Head to head
Starter
- · 14-day free trial
- · 500 conversations a month
- · Every feature included
Pro
- · 14-day free trial
- · 2,000 conversations a month
- · Every feature included
Business
- · 10,000 conversations a month
- · 14-day free trial
- · Every feature included
Monthly
- · AI assistant on your storefront
- · Answers from live product data
- · Knowledge base and human handoff
- · Order status for verified shoppers
Pro
- · Everything in Monthly
- · Priority support
- · Use your own Gemini API key
- · Your own model quota
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAxyom reads your own products, pages and policies, then answers the questions your shoppers actually ask: does this fit, do you ship here, can I return it, where is my order. It replies in the shopper's own language, and it says when it does not know instead of inventing an answer. Order lookups use the shopper's own Shopify login, so nobody sees anyone else's order.
Orby puts a shopping assistant on your storefront that answers from your store's real data instead of guessing. When a shopper asks about a product, the assistant looks it up through Shopify and replies with the live title, variants, and availability. Shoppers can also check their own order status, and details are shared only when their contact information matches the order.
- Answers from your live catalog — products, variants, prices and stock
- Order status and tracking, answered for the shopper who asks
- Says when it doesn't know, instead of inventing an answer
- Replies in the shopper's own language — English, German, French, Italian
- Answers product questions from live catalog data, never invented details
- Lets shoppers check their own order status after contact verification
- Knowledge base you curate from your collections, products, images, and videos
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Orby | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Orby | |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Axyom AI and Orby: common questions
- Is Axyom AI or Orby cheaper?
- Paid plans start at $29/month for Axyom AI and $4.99/month for Orby. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Axyom AI lists 1 the others don’t mention, such as Chat window. Orby lists 8 the others don’t mention, such as Agent avatar, Business hours, Chat buttons, Greetings. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 2, 2026 for Axyom AI, Oct 13, 2026 for Orby; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 2, 2026 for Axyom AI, Oct 13, 2026 for Orby. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.