Awekia AI Assistant vs DeskClone AI Support Agent
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 15, 2026 for Awekia AI Assistant, Nov 3, 2026 for DeskClone AI Support Agent.
The short answer
- Both list a free plan. Paid plans start at $49/month for Awekia AI Assistant and $19/month for DeskClone AI Support Agent.
- Awekia AI Assistant lists 12 features DeskClone AI Support Agent’s listing doesn’t mention, including Agent analytics, Behavior tracking, Business hours.
Head to head
Free
- · 100
Starter
- · 2500
Grow
- · 6000
Pro
- · 15000
Scale
Free
- · 1 agent
- · 10 conversations a month
- · 50 document imports a month
Starter
- · 1 agent
- · 100 conversations a month
- · 300 document imports a month
- · Email support
- · Rollover: up to 100 banked
Pro
- · 1,000 document imports a month
- · 500 conversations a month
- · Priority support
- · Rollover: up to 500 banked
- · Up to 3 agents
Business
- · 2,000 conversations a month
- · Dedicated support
- · Rollover: up to 2,000 banked
- · Unlimited document imports a month
- · Up to 10 agents
- · White-label agent and support form
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureShoppers ask questions before they buy, and most answers are already in your store. The assistant reads your products and published pages and answers from them, quoting prices, stock and policies as you wrote them, with product cards shoppers can tap. When it doesn't know, it says so instead of guessing and offers to take the shopper's email, which is sent on to you with their question.
Most of what shoppers ask is already answered somewhere in your store. The shipping policy, the returns page, the product descriptions. They ask anyway, because nobody reads it all. DeskClone reads what you have written and answers from it, in your storefront. You do not write a script or keep a list of questions up to date. When it does not have the answer, it hands the customer to your support address.
- Answers shoppers only from your own products and pages, not general knowledge
- Quotes your prices, sale prices, stock and policies as you wrote them
- Shows a card with picture, price and link for each product it recommends
- Says it doesn't know instead of guessing, and asks for the shopper's email
- Answers from your own policies, pages and product descriptions.
- No list of questions to write, and none to keep up to date.
- Read your store again whenever your policies or products change.
- Hands the chat to your team with the full conversation attached
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Awekia AI Assistant | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Awekia AI Assistant | |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Awekia AI Assistant | |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $49/month | $19/month(ahead) |
| Longest free trial | Not listed | Not listed |
| Plans listed | 5 | 4 |
Listing
| Measure | Awekia AI Assistant | |
|---|---|---|
| Shopify category rank | #852 | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Oct 14, 2026 | Nov 2, 2026 |
| Languages | 1 | 1 |
| Developer | Awekia Studio | DeskClone AI |
FAQ
Awekia AI Assistant and DeskClone AI Support Agent: common questions
- Is Awekia AI Assistant or DeskClone AI Support Agent cheaper?
- Both list a free plan. Paid plans start at $49/month for Awekia AI Assistant and $19/month for DeskClone AI Support Agent. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Awekia AI Assistant lists 12 the others don’t mention, such as Agent analytics, Behavior tracking, Business hours, Chat assignment. DeskClone AI Support Agent lists 4 the others don’t mention, such as Color and font, File upload, Greetings, Welcome messages. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 15, 2026 for Awekia AI Assistant, Nov 3, 2026 for DeskClone AI Support Agent; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 15, 2026 for Awekia AI Assistant, Nov 3, 2026 for DeskClone AI Support Agent. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.