Ava AI ‑ AI Voice Agents vs TTMA: AI Phone Receptionist
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 26, 2026 for Ava AI, Oct 25, 2026 for TTMA.
The short answer
- On the Shopify App Store: Ava AI 5.0 from 7 reviews and TTMA 5.0 from 1 reviews.
- Paid plans start at $29/month for Ava AI and $29/month for TTMA.
- TTMA lists 4 features Ava AI’s listing doesn’t mention, including Multi-language, Order lookup page, Real-time tracking.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Support
- · $0.10/min after included minutes
- · 100 call minutes included monthly
- · 24/7 inbound AI receptionist
- · Call recordings & transcripts
- · Dedicated business phone number
- · SMS integration
Recover
- · $0.08/min after included minutes
- · 400 call minutes included monthly
- · Custom voice cloned from your audio
- · Email integration
- · Everything in Support
- · Outbound abandoned cart recovery calls
Scale
- · $0.07/min after included minutes
- · 1,500 call minutes included monthly
- · Everything in Recover
- · Multiple phone numbers per agent
- · Priority support
- · Up to 5 AI agents & 20 phone numbers
Starter
- · 24/7 answering, no overage charges
- · Free for 7 days, then $29 a month
- · Includes 120 call minutes a month
- · Live order status while they wait
- · Never edits, cancels or refunds orders
- · Review calls and recordings
Basic
- · 24/7 answering, no overage charges
- · Free for 7 days, then $79 a month
- · Includes 350 call minutes a month
- · Live order status while they wait
- · Never edits, cancels or refunds orders
- · Review calls and recordings
Pro
- · 24/7 answering, no overage charges
- · Free for 7 days, then $199 a month
- · Includes 1,000 call minutes a month
- · Live order status while they wait
- · Never edits, cancels or refunds orders
- · Review calls and recordings
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureTransform your store's customer service. After install, you get a dedicated number and Ava syncs products, orders, and policies. On inbound calls, Ava answers product and policy questions, looks up orders, texts tracking numbers & can process refunds while the shopper is on the line. Calls are recorded and transcribed.
Missed calls cost sales. Your AI receptionist answers your store's phone 24/7. It checks the order number plus the email or phone on the order, then reads back live status and tracking, so "Where is my order?" (WISMO) calls are handled for you. It answers shipping, returns and store questions from your policies and takes a message when a person is needed.
- Handle multiple calls at once with instant, AI-driven phone customer support.
- Edit and update orders live over the phone done completely done by AI agents.
- Customize AI responses to match your brand voice and product knowledge.
- 24/7 order-status answering with live tracking read-back
- Caller verification before any order detail is shared
- Returns, shipping and FAQ handling, plus a dedicated phone number
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Ava AI |  TTMA |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Ava AI | TTMA |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 7(ahead) | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Ava AI and TTMA: common questions
- Is Ava AI or TTMA cheaper?
- Paid plans start at $29/month for Ava AI and $29/month for TTMA. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Ava AI or TTMA?
- On the Shopify App Store: Ava AI 5.0 from 7 reviews and TTMA 5.0 from 1 reviews.
- What features does each app list that the other doesn’t?
- TTMA lists 4 the others don’t mention, such as Multi-language, Order lookup page, Real-time tracking, Self-service. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 26, 2026 for Ava AI, Oct 25, 2026 for TTMA; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 26, 2026 for Ava AI, Oct 25, 2026 for TTMA. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.