Auxx.ai vs Vaarden

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Auxx.ai, Oct 14, 2026 for Vaarden.

The short answer

  • Only Auxx.ai lists a free plan. Paid plans start at $20/month for Auxx.ai and $49/month for Vaarden.
  • Vaarden lists 6 features Auxx.ai’s listing doesn’t mention, including Customer notifications, FAQs, Help center.

Head to head

App Store reviews

Auxx.ai: —
Vaarden: 1
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Categories
  • Helpdesk
  • Helpdesk
Languages
  • English
  • English
Launched
Sep 4, 2026
Jun 23, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $50/month
From $49 to $399/month
Plans
FreeFree
  • · AI-drafted replies from store data
  • · Gmail and Outlook integration
  • · Knowledge base training
  • · One-click review and send
  • · Smart ticket categorization
Starter$20/month + usage
14-day free trial
  • · 1 knowledge base (50 articles)
  • · 1,000 outbound emails/month
  • · 15 workflows
  • · 3 connected channels
  • · 5 datasets
  • · 5,000 workflow runs/month
Growth$50/month + usage
14-day free trial
  • · 10,000 outbound emails/month
  • · 15,000 workflow runs/month
  • · 5,000 AI completions/month
  • · API access (10,000 calls/month)
  • · Everything in Starter, plus
  • · Unlimited channels
Starter$49/month
14-day free trial
  • · 2 seats / 1 mailbox
  • · 50 ai convos/mo
  • · AI-drafted replies
  • · Knowledge base (Answers + learning)
  • · Order context & matched to emails
  • · Refunds & discount codes
Growth$149/month
  • · 500 ai convos/mo
  • · 8 seats / 3 mailboxes
  • · Mail import (history)
  • · Managed returns & order cancellations
  • · ShipStation sync
  • · Unlimited saved Answers
Scale$399/month
  • · 2500 ai convos/mo
  • · Advanced analytics
  • · Branded email (white-label)
  • · Premium model / fast mode
  • · Send from your own domain
  • · unlimited seats / 10 mailboxes
Coverage
3 of 9 features33%
9 of 9 features100%
Unique strengths
—
  • Customer notifications
  • FAQs
  • Help center
  • Order tracking
  • +2 more
Helpdesk
33%3/9
100%9/9
Channels
33%1/3
100%3/3
Workflow automation
33%2/6
100%6/6
036onlybothonly
Auxx.aiVaarden9 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature

Integrations

Auxx.aiNo rating yetVaarden5.0(1)
Works with also listed by another
—
—
How it sells itself

Auxx.ai connects your email inbox to your store and uses AI to understand incoming support tickets. It reads order details, product information, and customer history to draft helpful, accurate replies. Your team reviews and sends responses in one click, cutting response times without sacrificing quality. Works with Gmail and Outlook.

Vaarden turns your Shopify support inbox into AI-assisted help. It reads each customer email, matches it to their order, and drafts a reply in your brand's voice using that order's real details. You review every reply before it sends. It learns your tone from past replies and answers common questions from a knowledge base you control.

Key points
  • AI-drafted replies using real order, product, and customer data from your store
  • Connect Gmail and Outlook inboxes to manage all support in one place
  • Review every AI response before sending to stay in full control
  • Drafts replies in your brand's voice, grounded in the customer's real order
  • You approve every reply before it's sent to the customer
  • Self-service returns and exchanges with photos, approvals, and refunds
  • Auto-refunds a return once the item is scanned delivered back to you
Screenshots
Auxx.ai Workflow
Contact CRM displayCreating custom fields
Unified inbox for support tracking
LLM-based Quick Replies grounded in context and brand voiceAI assisted quick responses to your support inquiriesOrder tracking provides needed context for Quick Replies

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureAuxx.aiVaarden
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureAuxx.aiVaarden
App Store ratingNot published5.0 ★
App Store reviewsNot published1
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureAuxx.aiVaarden
Free planYesNot listed
Lowest paid monthly plan$20/month(ahead)$49/month
Longest free trial14 days14 days
Plans listed33

Listing

MeasureAuxx.aiVaarden
Shopify category rank#257in Helpdesk#134(ahead)in Helpdesk
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedSep 4, 2026Jun 23, 2026
Languages1English1English
DeveloperAuxx.aiVaarden

FAQ

Auxx.ai and Vaarden: common questions

Is Auxx.ai or Vaarden cheaper?
Only Auxx.ai lists a free plan. Paid plans start at $20/month for Auxx.ai and $49/month for Vaarden. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Vaarden lists 6 the others don’t mention, such as Customer notifications, FAQs, Help center, Order tracking. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Auxx.ai, Oct 14, 2026 for Vaarden; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Auxx.ai, Oct 14, 2026 for Vaarden. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.