Auxx.ai vs Sensbot AI Email Assistant

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Auxx.ai, Oct 17, 2026 for Sensbot AI Email Assistant.

The short answer

  • Only Auxx.ai lists a free plan. Paid plans start at $20/month for Auxx.ai and $19/month for Sensbot AI Email Assistant.
  • Sensbot AI Email Assistant lists 8 features Auxx.ai’s listing doesn’t mention, including Auto-assign, FAQs, Help center.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Helpdesk
  • Helpdesk
Languages
  • English
  • English
  • Polish
  • Czech
  • Slovak
  • +4 more
Launched
Sep 4, 2026
Jan 9, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $50/month
From $19 to $299/month
Plans
FreeFree
  • · AI-drafted replies from store data
  • · Gmail and Outlook integration
  • · Knowledge base training
  • · One-click review and send
  • · Smart ticket categorization
Starter$20/month + usage
14-day free trial
  • · 1 knowledge base (50 articles)
  • · 1,000 outbound emails/month
  • · 15 workflows
  • · 3 connected channels
  • · 5 datasets
  • · 5,000 workflow runs/month
Growth$50/month + usage
14-day free trial
  • · 10,000 outbound emails/month
  • · 15,000 workflow runs/month
  • · 5,000 AI completions/month
  • · API access (10,000 calls/month)
  • · Everything in Starter, plus
  • · Unlimited channels
Starter$19/month
7-day free trial
  • · 200 Emails per month
  • · Analytics: Basic volume
  • · History: 7 days
  • · Processing: Standard
  • · Support: Email
Growth$129/month
7-day free trial
  • · 2 Mailboxes
  • · 600 Emails per month
  • · Analytics: Volume + automation
  • · Auto-send: Yes
  • · History: 30 days
  • · Processing: Priority
Scale$299/month
7-day free trial
  • · 3000 Emails per month
  • · 5 Mailboxes
  • · Analytics: Full
  • · Auto-send: Yes, unlimited
  • · History: 90 days
  • · Processing: High priority
Coverage
3 of 11 features27%
11 of 11 features100%
Unique strengths
—
  • Auto-assign
  • FAQs
  • Help center
  • Multi-language
  • +4 more
Helpdesk
27%3/11
100%11/11
Channels
33%1/3
100%3/3
Workflow automation
25%2/8
100%8/8
038onlybothonly
Auxx.aiSensbot AI Email Assistant11 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

Auxx.ai connects your email inbox to your store and uses AI to understand incoming support tickets. It reads order details, product information, and customer history to draft helpful, accurate replies. Your team reviews and sends responses in one click, cutting response times without sacrificing quality. Works with Gmail and Outlook.

Sensbot reads each incoming email and pulls the customer's order, product, shipping, and returns details from your store, then drafts a ready-to-send reply in your voice. Nothing sends on its own: you review, edit, and approve every message. Works in Gmail, Outlook, and any IMAP inbox, no new tool to learn. Overnight and weekend email has a draft ready when you open your inbox. Running several stores?

Key points
  • AI-drafted replies using real order, product, and customer data from your store
  • Connect Gmail and Outlook inboxes to manage all support in one place
  • Review every AI response before sending to stay in full control
  • Drafts accurate replies using full store context
  • Learns your writing style for consistent communication
  • Classifies emails by intent, urgency, and sentiment
  • Handles most common support questions automatically
Screenshots
Auxx.ai Workflow
Contact CRM displayCreating custom fields
Generating draft emails. Works with Gmail, Outlook and IMAP.
Works with Sensbot FAQ Generator and Sensbot AI ChatbotSensbot AI Email AssistantEmail Assistant Configuration: Auto reply and Instructions

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureAuxx.aiSensbot AI Email Assistant
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureAuxx.aiSensbot AI Email Assistant
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureAuxx.aiSensbot AI Email Assistant
Free planYesNot listed
Lowest paid monthly plan$20/month$19/month(ahead)
Longest free trial14 days7 days
Plans listed33

Listing

MeasureAuxx.aiSensbot AI Email Assistant
Shopify category rank#257in Helpdesk#180(ahead)in Helpdesk
Shopify App ChartsNot on this week’s charts#7 on Pricing moves in Helpdesk
Built for ShopifyNoNo
LaunchedSep 4, 2026Jan 9, 2026
Languages1English8English, Polish, Czech
DeveloperAuxx.aiSENSNET

FAQ

Auxx.ai and Sensbot AI Email Assistant: common questions

Is Auxx.ai or Sensbot AI Email Assistant cheaper?
Only Auxx.ai lists a free plan. Paid plans start at $20/month for Auxx.ai and $19/month for Sensbot AI Email Assistant. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Sensbot AI Email Assistant lists 8 the others don’t mention, such as Auto-assign, FAQs, Help center, Multi-language. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Auxx.ai, Oct 17, 2026 for Sensbot AI Email Assistant; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Auxx.ai, Oct 17, 2026 for Sensbot AI Email Assistant. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.