Auxx.ai vs Regards Kim

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Auxx.ai, Oct 14, 2026 for Regards Kim.

The short answer

  • Only Auxx.ai lists a free plan. Paid plans start at $20/month for Auxx.ai and $49/month for Regards Kim.
  • Regards Kim lists 3 features Auxx.ai’s listing doesn’t mention, including AI summaries, Customer notifications, Unified inbox.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
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Categories
  • Helpdesk
  • Helpdesk
Languages
  • English
  • English
Launched
Sep 4, 2026
May 6, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $50/month
$49/month
Plans
FreeFree
  • · AI-drafted replies from store data
  • · Gmail and Outlook integration
  • · Knowledge base training
  • · One-click review and send
  • · Smart ticket categorization
Starter$20/month + usage
14-day free trial
  • · 1 knowledge base (50 articles)
  • · 1,000 outbound emails/month
  • · 15 workflows
  • · 3 connected channels
  • · 5 datasets
  • · 5,000 workflow runs/month
Growth$50/month + usage
14-day free trial
  • · 10,000 outbound emails/month
  • · 15,000 workflow runs/month
  • · 5,000 AI completions/month
  • · API access (10,000 calls/month)
  • · Everything in Starter, plus
  • · Unlimited channels
Unlimited$49/month
7-day free trial
  • · AI drafts replies from live store data
  • · Connects directly to your Gmail inbox
  • · Finds orders and tracking instantly
  • · Handles refunds, exchanges and WISMO
  • · Learns your brand voice over time
  • · Prioritises emails that need replies
Coverage
3 of 6 features50%
6 of 6 features100%
Unique strengths
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  • AI summaries
  • Customer notifications
  • Unified inbox
Helpdesk
50%3/6
100%6/6
Channels
100%1/1
100%1/1
Workflow automation
40%2/5
100%5/5
033onlybothonly
Auxx.aiRegards Kim6 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

Auxx.ai connects your email inbox to your store and uses AI to understand incoming support tickets. It reads order details, product information, and customer history to draft helpful, accurate replies. Your team reviews and sends responses in one click, cutting response times without sacrificing quality. Works with Gmail and Outlook.

Regards Kim helps online stores move through customer emails faster with AI-powered inbox drafting. It connects Gmail with your Shopify orders, customer details, tracking updates, and store policies, then prepares accurate draft replies for the support messages that usually slow your team down.

Key points
  • AI-drafted replies using real order, product, and customer data from your store
  • Connect Gmail and Outlook inboxes to manage all support in one place
  • Review every AI response before sending to stay in full control
  • Drafts replies using your live Shopify data
  • Pulls order, tracking, and shipping info automatically
  • Drafts replies for returns, refunds, and shipping questions
  • Learns from your edits to match your voice over time
Screenshots
Auxx.ai Workflow
Contact CRM displayCreating custom fields
Regards Kim app interface showing AI-drafted customer email repl
Regards Kim learning from merchant edits to match store voice anRegards Kim smart inbox with customer emails organised by statusSide-by-side comparison of a generic AI reply versus Regards Kim

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureAuxx.aiRegards Kim
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureAuxx.aiRegards Kim
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureAuxx.aiRegards Kim
Free planYesNot listed
Lowest paid monthly plan$20/month(ahead)$49/month
Longest free trial14 days7 days
Plans listed31

Listing

MeasureAuxx.aiRegards Kim
Shopify category rank#257in HelpdeskNot enough data
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedSep 4, 2026May 6, 2026
Languages1English1English
DeveloperAuxx.aiVitality Industries

FAQ

Auxx.ai and Regards Kim: common questions

Is Auxx.ai or Regards Kim cheaper?
Only Auxx.ai lists a free plan. Paid plans start at $20/month for Auxx.ai and $49/month for Regards Kim. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Regards Kim lists 3 the others don’t mention, such as AI summaries, Customer notifications, Unified inbox. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Auxx.ai, Oct 14, 2026 for Regards Kim; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Auxx.ai, Oct 14, 2026 for Regards Kim. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.