Auxx.ai vs Mintry AI Support & Disputes
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Auxx.ai, Oct 14, 2026 for Mintry AI Support & Disputes.
The short answer
- Only Auxx.ai lists a free plan. Paid plans start at $20/month for Auxx.ai and $29/month for Mintry AI Support & Disputes.
- Mintry AI Support & Disputes lists 9 features Auxx.ai’s listing doesn’t mention, including Auto-assign, Multi-language, Multi-store.
Head to head
Free
- · AI-drafted replies from store data
- · Gmail and Outlook integration
- · Knowledge base training
- · One-click review and send
- · Smart ticket categorization
Starter
- · 1 knowledge base (50 articles)
- · 1,000 outbound emails/month
- · 15 workflows
- · 3 connected channels
- · 5 datasets
- · 5,000 workflow runs/month
Growth
- · 10,000 outbound emails/month
- · 15,000 workflow runs/month
- · 5,000 AI completions/month
- · API access (10,000 calls/month)
- · Everything in Starter, plus
- · Unlimited channels
Starter
- · AI reply suggestions
- · Order and tracking context
- · PayPal evidence preparation
Pro
- · Auto-Pilot with approval
- · Shopify Payments Early Access
- · Smart refund suggestions
Business
- · Airwallex dispute evidence
- · Team activity and advanced rules
- · Up to 3 stores
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAuxx.ai connects your email inbox to your store and uses AI to understand incoming support tickets. It reads order details, product information, and customer history to draft helpful, accurate replies. Your team reviews and sends responses in one click, cutting response times without sacrificing quality. Works with Gmail and Outlook.
Mintry connects to your store and turns customer support into one AI-assisted inbox. It helps draft replies with order and tracking context, review refund requests, and prepare dispute evidence for PayPal and Shopify Payments. Use approval-based workflows, team access, and multi-store support on higher plans.
- AI-drafted replies using real order, product, and customer data from your store
- Connect Gmail and Outlook inboxes to manage all support in one place
- Review every AI response before sending to stay in full control
- AI replies that learn your writing style from every email you send
- Shopify orders, tracking numbers, and delivery status in every thread
- Smart partial refunds and store credit to reduce returns
- PayPal and Shopify and Airwallex dispute management with auto-generated evidence
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Auxx.ai |  Mintry AI Support & Disputes |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Auxx.ai | Mintry AI Support & Disputes |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Auxx.ai | Mintry AI Support & Disputes |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $20/month(ahead) | $29/month |
| Longest free trial | 14 days | 14 days |
| Plans listed | 3 | 3 |
Listing
| Measure | Auxx.ai | Mintry AI Support & Disputes |
|---|---|---|
| Shopify category rank | #257 | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Sep 4, 2026 | Jun 9, 2026 |
| Languages | 1 | 2 |
| Developer | Auxx.ai | STARTUPUNIVERSE LIMITED |
FAQ
Auxx.ai and Mintry AI Support & Disputes: common questions
- Is Auxx.ai or Mintry AI Support & Disputes cheaper?
- Only Auxx.ai lists a free plan. Paid plans start at $20/month for Auxx.ai and $29/month for Mintry AI Support & Disputes. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Mintry AI Support & Disputes lists 9 the others don’t mention, such as Auto-assign, Multi-language, Multi-store, Order tracking. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Auxx.ai, Oct 14, 2026 for Mintry AI Support & Disputes; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Auxx.ai, Oct 14, 2026 for Mintry AI Support & Disputes. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.