Chargeback Prevention — Aurai vs Reclaim: Chargeback Recovery
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Chargeback Prevention, Sep 3, 2026 for Reclaim.
The short answer
- Chargeback Prevention lists 5 features Reclaim’s listing doesn’t mention, including Chargeback alerts, High-risk alerts, Order hold.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Pay per win
- · AI evidence & rebuttals
- · Auto-submit before the deadline
- · Evidence matched to the reason code
- · Free to install
- · No monthly or setup fees
- · Pay only on a win
Free
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAurai prevents and fights chargebacks for you, automatically. It screens every order for fraud and can hold or flag high-risk orders before they ship. The moment a dispute opens in Shopify Payments, Aurai detects it, gathers order, fulfillment, and customer evidence, writes a response tailored to the reason code, and submits it before the deadline.
Reclaim helps Shopify merchants fight chargebacks with AI-built dispute responses. When a dispute comes in, Reclaim gathers relevant order, payment, tracking, delivery, customer, and support evidence, prepares a response tailored to the dispute reason, and helps submit it before the deadline. Track dispute activity, response status, and recovery outcomes across supported payment providers.
- Detects new chargebacks and disputes automatically, in real time
- Builds dispute evidence from order, fulfillment, and customer details
- Writes and submits a tailored dispute response before the deadline
- One-click review and submit, or fully automatic submission
- AI consolidates evidence from across tools and combines into a dispute package
- Aggregates analytics on chargebacks from Paypal, Stripe, Shopify and more
- Integrates with web pixels, 150+ carriers, payment and order info for evidence
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chargeback Prevention |  Reclaim |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Chargeback Prevention | Reclaim |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 18 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Chargeback Prevention | Reclaim |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | 1 | 1 |
Listing
| Measure | Chargeback Prevention | Reclaim |
|---|---|---|
| Shopify category rank | #299 | #34(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 3, 2026 | May 18, 2026 |
| Languages | 1 | 1 |
| Developer | Aurai | Redo Tech, Inc |
FAQ
Chargeback Prevention and Reclaim: common questions
- What features does each app list that the other doesn’t?
- Chargeback Prevention lists 5 the others don’t mention, such as Chargeback alerts, High-risk alerts, Order hold, Order validation. Reclaim lists 3 the others don’t mention, such as AI-powered detection, Automated workflows, Chargeback analytics. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Chargeback Prevention, Sep 3, 2026 for Reclaim; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Chargeback Prevention, Sep 3, 2026 for Reclaim. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.