Chargeback Prevention — Aurai vs Disputely: Prevent Chargebacks
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Chargeback Prevention, Nov 8, 2026 for Disputely.
The short answer
- Chargeback Prevention lists 3 features Disputely’s listing doesn’t mention, including Order hold, Order validation, Payments.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Pay per win
- · AI evidence & rebuttals
- · Auto-submit before the deadline
- · Evidence matched to the reason code
- · Free to install
- · No monthly or setup fees
- · Pay only on a win
Free
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAurai prevents and fights chargebacks for you, automatically. It screens every order for fraud and can hold or flag high-risk orders before they ship. The moment a dispute opens in Shopify Payments, Aurai detects it, gathers order, fulfillment, and customer evidence, writes a response tailored to the reason code, and submits it before the deadline.
Prevent chargebacks with automated alerts, resolve customer issues before they become disputes, and fight chargebacks that get through. Disputely helps you act on eligible alerts, automate refunds based on your rules, and assemble and submit dispute evidence. Manage chargeback prevention and recovery in one place, with visibility into alerts, actions, and dispute status.
- Detects new chargebacks and disputes automatically, in real time
- Builds dispute evidence from order, fulfillment, and customer details
- Writes and submits a tailored dispute response before the deadline
- One-click review and submit, or fully automatic submission
- Fully automated chargeback management across processors
- Real-time fraud prevention and chargeback alerts
- Prevent fraudulent disputes with automated protection
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chargeback Prevention |  Disputely |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Chargeback Prevention | Disputely |
|---|---|---|
| App Store rating | Not published | 4.5 ★ |
| App Store reviews | Not published | 27 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | 0% |
Pricing
| Measure | Chargeback Prevention | Disputely |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | 1 | 1 |
Listing
| Measure | Chargeback Prevention | Disputely |
|---|---|---|
| Shopify category rank | #299 | #21(ahead) |
| Shopify App Charts | Not on this week’s charts | #9 on Rookies in Fraud |
| Built for Shopify | No | No |
| Launched | Jul 3, 2026 | Aug 20, 2025 |
| Languages | 1 | 1 |
| Developer | Aurai | Disputely |
FAQ
Chargeback Prevention and Disputely: common questions
- What features does each app list that the other doesn’t?
- Chargeback Prevention lists 3 the others don’t mention, such as Order hold, Order validation, Payments. Disputely lists 1 the others don’t mention, such as Automated workflows. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Chargeback Prevention, Nov 8, 2026 for Disputely; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Chargeback Prevention, Nov 8, 2026 for Disputely. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.