Chargeback Prevention — Aurai vs Chargeback: Auto Prevention
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Chargeback Prevention, Nov 9, 2026 for Chargeback.
The short answer
- Chargeback Prevention lists 3 features Chargeback’s listing doesn’t mention, including High-risk alerts, Order hold, Payments.
Head to head
- United States
- United Kingdom
- Canada
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Pay per win
- · AI evidence & rebuttals
- · Auto-submit before the deadline
- · Evidence matched to the reason code
- · Free to install
- · No monthly or setup fees
- · Pay only on a win
Free
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAurai prevents and fights chargebacks for you, automatically. It screens every order for fraud and can hold or flag high-risk orders before they ship. The moment a dispute opens in Shopify Payments, Aurai detects it, gathers order, fulfillment, and customer evidence, writes a response tailored to the reason code, and submits it before the deadline.
Chargeback is an automated chargeback prevention app. It alerts you when a customer initiates a dispute. This allows you to automatically refund the transaction, stopping the chargeback. This protects your Shopify from shutdown, money holds, and fees. We work with almost all payment processors, helping you to maintain smooth operations with a low chargeback rate.
- Detects new chargebacks and disputes automatically, in real time
- Builds dispute evidence from order, fulfillment, and customer details
- Writes and submits a tailored dispute response before the deadline
- One-click review and submit, or fully automatic submission
- Quick and easy setup
- Chargeback prevention on autopilot - No work required from you
- Extensive overview of all chargebacks
- No contracts required, cancel anytime
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chargeback Prevention |  Chargeback |
|---|---|---|
| Detected stores | Not published | 119 |
| Net store change, 28 days | 0 | +25 |
| Stores added, 28 days | Not enough data | 25 |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Not published | United States, United Kingdom, Canada |
Reviews
| Measure | Chargeback Prevention | Chargeback |
|---|---|---|
| App Store rating | Not published | 4.9 ★ |
| App Store reviews | Not published | 131 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | 3% |
Pricing
| Measure | Chargeback Prevention | Chargeback |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | 1 | 1 |
Listing
| Measure | Chargeback Prevention | Chargeback |
|---|---|---|
| Shopify category rank | #299 | #4(ahead) |
| Shopify App Charts | Not on this week’s charts | #21 in Fraud |
| Built for Shopify | No | No |
| Launched | Jul 3, 2026 | Sep 24, 2024 |
| Languages | 1 | 1 |
| Developer | Aurai | Chargeback Solutions FZCO |
FAQ
Chargeback Prevention and Chargeback: common questions
- What features does each app list that the other doesn’t?
- Chargeback Prevention lists 3 the others don’t mention, such as High-risk alerts, Order hold, Payments. Chargeback lists 3 the others don’t mention, such as Chargeback analytics, Email notifications, Fraud filters. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Chargeback Prevention, Nov 9, 2026 for Chargeback; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Chargeback Prevention, Nov 9, 2026 for Chargeback. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.