Assistly: AI Chat vs Dori: AI Shopping Assistant
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Assistly, Nov 8, 2026 for Dori.
The short answer
- Dori lists 4 features Assistly’s listing doesn’t mention, including Cart recovery, Live chat, Order updates.
Head to head
- United States
- India
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Basic
- · ✓ Chat customization
- · ✓ History visible for the last 30 day
- · ✓ Limited to 100 chats per day
- · ✓ Unlimited product support
- · ✓ Up to 10 FAQs
- · ✓ Up to 10000 messages every 30 days
Pro
- · ✓ Chat customization
- · ✓ Each chat allows unlimited messages
- · ✓ History visible for the last 4 mont
- · ✓ Unlimited FAQs
- · ✓ Unlimited chats per day
- · ✓ Unlimited product support
Free
- · 200 Conversations/Month
- · Brand voice customization
- · No credit card needed
- · Product Pal + Side Pal included
- · Up to 500 products
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAssistly—the intelligent AI chat solution designed for business owners who want to provide exceptional customer support. With Assistly, your customers receive personalized assistance as they navigate your extensive catalog, ensuring they find the perfect product every time. Its advanced algorithms quickly understand customer needs and deliver accurate recommendations, boosting satisfaction and driving sales.
Dori turns your catalog into an AI shopping assistant across your store. Shoppers ask questions, search naturally, compare options, find similar items, get recommendations, choose variants, and add products to cart from chat. Use Dori on product pages for in-context answers and across the store for discovery, quizzes, routines, gifts, upsells, and order tracking.
- Seamlessly integrate live chat in your Shopify store for real-time support.
- Instantly reply to queries with smart, AI-driven suggestions.
- Automate welcomes, lead capture, and FAQs.
- Understands customer needs to recommend the proper products for each shopper
- Provides instant answers to product and store questions, 24/7
- Adapts recommendations to match your brand’s style and voice
- Offers personalized shopping consultations to help with conversion rates
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Assistly |  Dori |
|---|---|---|
| Detected stores | Not published | 208 |
| Net store change, 28 days | 0 | +7 |
| Stores added, 28 days | Not enough data | 7 |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Not published | United States, India, United Kingdom |
Reviews
| Measure | Assistly | Dori |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 47 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | 0% |
FAQ
Assistly and Dori: common questions
- What features does each app list that the other doesn’t?
- Assistly lists 1 the others don’t mention, such as Real-time translation. Dori lists 4 the others don’t mention, such as Cart recovery, Live chat, Order updates, Product recommendations. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Assistly, Nov 8, 2026 for Dori; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Assistly, Nov 8, 2026 for Dori. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.