Assistly: AI Chat vs Chizy: AI Chatbot & AI Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Assistly, Nov 8, 2026 for Chizy.
The short answer
- Chizy lists 10 features Assistly’s listing doesn’t mention, including Agent analytics, Chat buttons, Chat window.
Head to head
- United States
- United Kingdom
- France
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Basic
- · ✓ Chat customization
- · ✓ History visible for the last 30 day
- · ✓ Limited to 100 chats per day
- · ✓ Unlimited product support
- · ✓ Up to 10 FAQs
- · ✓ Up to 10000 messages every 30 days
Pro
- · ✓ Chat customization
- · ✓ Each chat allows unlimited messages
- · ✓ History visible for the last 4 mont
- · ✓ Unlimited FAQs
- · ✓ Unlimited chats per day
- · ✓ Unlimited product support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAssistly—the intelligent AI chat solution designed for business owners who want to provide exceptional customer support. With Assistly, your customers receive personalized assistance as they navigate your extensive catalog, ensuring they find the perfect product every time. Its advanced algorithms quickly understand customer needs and deliver accurate recommendations, boosting satisfaction and driving sales.
Chizy is a sales-first AI chatbot, AI agent and live chat that reduces manual support workload. The AI chatbot automatically learns your store's products, pages and policies, so setup takes only a few clicks - no heavy AI training required. It answers all common questions instantly, recommends relevant products, and lets shoppers add-to-cart directly in chat. AI agent works 24/7, supports 100+ languages.
- Seamlessly integrate live chat in your Shopify store for real-time support.
- Instantly reply to queries with smart, AI-driven suggestions.
- Automate welcomes, lead capture, and FAQs.
- Auto-learn store products, policies, and pages in one click
- Train your AI chatbot with custom setting and knowledge
- Drive more sales with tailored product suggestions + add-to-cart from chat
- Seamless transition to live agents via WhatsApp, phone, or email
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Assistly |  Chizy |
|---|---|---|
| Detected stores | Not published | 371 |
| Net store change, 28 days | 0 | +10 |
| Stores added, 28 days | Not enough data | 10 |
| Big-brand share | Not enough data | 8% |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Not published | United States, United Kingdom, France |
Reviews
| Measure | Assistly | Chizy |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 136 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | 0% |
FAQ
Assistly and Chizy: common questions
- What features does each app list that the other doesn’t?
- Assistly lists 3 the others don’t mention, such as Agent avatar, Greetings, Real-time translation. Chizy lists 10 the others don’t mention, such as Agent analytics, Chat buttons, Chat window, Cross-sell. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Assistly, Nov 8, 2026 for Chizy; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Assistly, Nov 8, 2026 for Chizy. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.