AskZoye vs ShopAsk
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026.
The short answer
- Only ShopAsk lists a free plan. Paid plans start at $8/month for AskZoye and $29/month for ShopAsk.
- AskZoye lists 3 features ShopAsk’s listing doesn’t mention, including Agent avatar, Email chat, Emojis and stickers.
Head to head
Starter
- · 100 conversations per month
- · Handoff to your team
- · Order tracking and lookups
Pro
- · 300 conversations per month
- · Handoff to your team
- · Unlimited chat widgets
Business
- · 800 conversations per month
- · Handoff to your team
- · Priority live support
Free
- · 50 messages per month
- · ShopAsk Branding
Growth
- · 500 messages per month
- · Email Support
- · Monthly analytics of questions asked
- · White-label
Growth
- · 2000 messages per month
- · Full analytics
- · Priority Support
Pro
- · Daily analytics of questions asked
- · Priority Support
- · Unlimited* messages per month
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAskZoye is an AI agent for Shopify stores. It chats with shoppers on your storefront, answers product and order questions, gives sizing and fit guidance, and recommends items from your store's catalog. Live order tracking, cancellations, returns, and refunds are handled automatically through the Shopify Admin API. When a shopper needs a human, the conversation hands off to your team with full context.
A chat widget that knows your entire store the moment you install it. Products, pages, policies, prices — no setup, no training, no code changes. Customers ask natural questions and get accurate answers instantly using your content and products.Helps them find what they're looking for and make purchasing decisions faster. Includes analytics showing exactly what your customers are searching for.
- Answer shopper questions in 50+ languages, around the clock
- Look up orders, tracking, returns, and cancellations from Shopify
- Hand off complex chats to your team on WhatsApp with full context
- Recommend products from your catalog tailored to each shopper
- Supports any language - customers can ask questions in their own language
- Imports your full product catalog automatically on install
- Zero configuration - installs and works immediately with no setup needed
- 34+ rich UI components to display answers as cards, tables, and more
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  AskZoye |  ShopAsk |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | AskZoye | ShopAsk |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
AskZoye and ShopAsk: common questions
- Is AskZoye or ShopAsk cheaper?
- Only ShopAsk lists a free plan. Paid plans start at $8/month for AskZoye and $29/month for ShopAsk. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- AskZoye lists 3 the others don’t mention, such as Agent avatar, Email chat, Emojis and stickers. ShopAsk lists 3 the others don’t mention, such as Agent analytics, Customer insights, Real-time translation. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.