AskTrail vs BetterFeedback AI Surveys
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for AskTrail, Oct 14, 2026 for BetterFeedback AI Surveys.
The short answer
- Both list a free plan. Paid plans start at $29/month for AskTrail and $23/month for BetterFeedback AI Surveys.
- BetterFeedback AI Surveys lists 12 features AskTrail’s listing doesn’t mention, including AI insights, Analytics dashboard, Conditional logic.
Head to head
Free
Growth
Pro
Free
- · 100 responses / month
- · AI Insights — themes & sentiment
- · AI follow-up questions
- · AI-generated surveys
- · Export survey data
- · Multi-language
Pro
- · 500 responses / month
- · AI Insights — themes & sentiment
- · AI follow-up questions
- · AI-generated surveys
- · Export survey data
- · Multi-language
Business
- · 2000 responses / month
- · AI Insights — themes & sentiment
- · AI follow-up questions
- · AI-generated surveys
- · Export survey data
- · Multi-language
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureYour customers now ask ChatGPT, Perplexity, and Gemini for recommendations, then land on your store already sold. You cannot see any of it. AskTrail brings that visibility back. A one-tap post-purchase survey captures exactly what each buyer asked an AI, in their own words. Replay those questions to see whether AI names you or a competitor. Every Monday, get a report with 1-3 concrete product-page fixes.
Your 'How did you hear about us?' survey gives you answers like 'Instagram' or 'Google.' But which post? What convinced them? BetterFeedback asks AI follow-up questions after checkout, so 'Instagram' becomes 'a reel from @creator, the before/after photos sold me.' No branching to build, no multiple choice. The AI follows each answer like a real conversation. Attribution that explains, not just labels.
- Post-purchase survey: which AI, and what they asked it, in their words
- Automatic AI-order tagging (ChatGPT, Perplexity, Gemini, Copilot)
- Weekly action report with concrete product-page fixes
- AI follow-up questions that adapt to each customer's answer automatically
- See which ads, creators, and channels actually convince customers to buy
- Installs on your order confirmation page with no code or developer needed
- AI detects themes, sentiment, and attribution patterns across responses
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  AskTrail |  BetterFeedback AI Surveys |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | AskTrail | BetterFeedback AI Surveys |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | AskTrail | BetterFeedback AI Surveys |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $29/month | $23/month(ahead) |
| Longest free trial | 14 days | Not listed |
| Plans listed | 3 | 3 |
Listing
| Measure | AskTrail | BetterFeedback AI Surveys |
|---|---|---|
| Shopify category rank | #166 | #144(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 23, 2026 | May 27, 2026 |
| Languages | 1 | 1 |
| Developer | Brium | BetterFeedback |
FAQ
AskTrail and BetterFeedback AI Surveys: common questions
- Is AskTrail or BetterFeedback AI Surveys cheaper?
- Both list a free plan. Paid plans start at $29/month for AskTrail and $23/month for BetterFeedback AI Surveys. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- AskTrail lists 5 the others don’t mention, such as Email, Embedded forms, Event tracking, Purchase tracking. BetterFeedback AI Surveys lists 12 the others don’t mention, such as AI insights, Analytics dashboard, Conditional logic, Customer satisfaction. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for AskTrail, Oct 14, 2026 for BetterFeedback AI Surveys; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for AskTrail, Oct 14, 2026 for BetterFeedback AI Surveys. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.