AskRoo vs Taros ‑ Automated Support Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Aug 10, 2026 for AskRoo, Oct 14, 2026 for Taros.
The short answer
- Only Taros lists a free plan.
- AskRoo lists 4 features Taros’s listing doesn’t mention, including Cross-sell, Discounts, Emojis and stickers.
Head to head
Free
- · 300 AI messages per month
- · 7 days of chat history
- · Automatic product and policy sync
- · Chat widget with basic customization
- · Up to 100 products synced
Starter
- · 1,000 AI messages per month
- · 30 days of chat history
- · Custom documents and Q&A uploads
- · Custom system prompt
- · Pay-per-message overage available
- · Up to 1,000 products synced
Growth
- · 3,000 AI messages per month
- · 90 days of chat history
- · Advanced widget customization
- · Basic analytics dashboard
- · Custom forms
- · Increased monthly upload limit
Business
- · 10,000 AI messages per month
- · 90 days of chat history
- · Advanced analytics with purchase intent
- · Custom forms
- · Full widget customization
- · High document upload limits
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAskRoo adds an AI support agent to your storefront that reads your live store data before it replies. It looks up orders by number and email, reports tracking status, quotes current prices and stock, and searches your products, pages, and policies. Return requests are checked against your policy window before anything is approved, then filed for your team or started automatically.
Taros trains an AI assistant on your products, collections, pages, and store policies. Once set up, it answers customer questions directly in your storefront through a chat widget. Visitors get accurate, real-time help without waiting for a human response. The assistant handles common questions like return policies, product details, and shipping info.
- Order status, tracking, and return questions answered in your store's chat
- Return eligibility checked against your policy before anything is approved
- Product cards with current price and stock, and add to cart from the chat
- Unanswered questions become support cases with the full chat transcript
- AI chat widget trained on your products, pages, and store policies
- Sync store data with one click to keep answers up to date
- Optional ticket tab lets customers reach you when AI chat runs out
- Customize widget colors, avatar, welcome message, and personality
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  AskRoo |  Taros |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | AskRoo | Taros |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
AskRoo and Taros: common questions
- Is AskRoo or Taros cheaper?
- Only Taros lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- AskRoo lists 4 the others don’t mention, such as Cross-sell, Discounts, Emojis and stickers, Order updates. Taros lists 4 the others don’t mention, such as Chat flows, Customer insights, Surveys, Upsell. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Aug 10, 2026 for AskRoo, Oct 14, 2026 for Taros; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Aug 10, 2026 for AskRoo, Oct 14, 2026 for Taros. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.